Summary
Overview
Work History
Education
Skills
Timeline
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Joel Watford

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level costumer care representative position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Yard Technician

TruGreen LawnCare
02.2021 - Current
  • Helped train new employees in safe practices and warehouse procedures.
  • Operated equipment while observing standard safety procedures.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Operated moving truck safely to deliver items to destination without nicks or scratches.
  • Completed tasks related to maintenance, upkeep and beautification of grounds by fertilizing and weed control chemicals.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Updated account information to maintain customer records.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Correctional Officer

J Reuben Long Detention Center
12.2019 - 02.2021
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Conducted routine and emergency head counts.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Responded to emergency situations and de-escalated hostile confrontations.
  • Built solid relationships with staff and residents to keep institution safe and secure.

Ramp Agent

Myrtle Beach International Airport
03.2017 - 12.2019
  • Guided aircraft into and out of parking positions using hand signals.
  • Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
  • Tracked flight schedules to promote on-time landings and avoid loading delays.
  • Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
  • Connected electrical power unit and hoses to aircraft.
  • Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
  • Positioned and towed aircraft from remote locations of airport to designated areas for operation.
  • Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.

Education

High School Diploma -

North Myrtle Beach High School
Little River, SC
06.2017

Skills

  • Damage Prevention
  • Visual Inspection
  • Truck Driving
  • Inventory Tracking
  • Product Verification
  • Physical Strength and Stamina
  • Data Entry
  • Materials Handling and Transport
  • Decision-Making
  • Relationship Building
  • Problem-Solving
  • Material Handling

Timeline

Yard Technician

TruGreen LawnCare
02.2021 - Current

Correctional Officer

J Reuben Long Detention Center
12.2019 - 02.2021

Ramp Agent

Myrtle Beach International Airport
03.2017 - 12.2019

High School Diploma -

North Myrtle Beach High School

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Joel Watford