Joel David Garcia Ramirez
Miami
Summary
Dedicated professional with strong skills in customer service resolution and effective communication. Experienced in managing operations and coordinating team efforts to enhance customer satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Valet Captain
First Parking USA
Miami
11.2024 - Current
- Assisted with resolving customer concerns and ensuring satisfaction during service.
- Managed vehicle inventory and maintained organized parking area for easy access.
- Coordinated parking operations during peak hours to optimize flow and reduce wait times.
- Resolved any customer complaints or concerns regarding the valet service promptly and courteously.
Warehouse Associate
Beluh International
Doral
07.2024 - 12.2025
- Assisted in loading and unloading shipments to meet daily demands.
- Organized inventory and maintained accurate stock levels for easy access.
- Collaborated with team members to streamline warehouse operations effectively.
- Prepared orders for shipment, ensuring correct items were packed securely.
Sales Representative
Laskin
Cali
11.2022 - 06.2024
- Engaged customers to understand their needs and recommend suitable products.
- Demonstrated product features and benefits to enhance customer knowledge.
- Collaborated with team members to maintain a positive sales environment.
- Processed transactions accurately and efficiently at the point of sale.
Education
High School Diploma -
IE BOYACA
COLOMBIA12-2019
Skills
- Customer service resolution
- Customer relationship management
- Problem solving
- Effective communication
- Customer engagement
- Written and oral communication skills
Certification
Transversal Skills
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Valet Captain
First Parking USA
11.2024 - Current
Warehouse Associate
Beluh International
07.2024 - 12.2025
Sales Representative
Laskin
11.2022 - 06.2024
High School Diploma -
IE BOYACA