Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Residential Property Manager
Jaqua Realtors & Property Management
Stevensville, MI
08.2020 - 10.2022
Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Answered phone calls, responded to emails, routed mail and coordinated courier services.
Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
Developed marketing plans to promote vacant units through various channels such as online listings or print media ads.
Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
Ensured that all rent payments were collected on time by following up with delinquent tenants.
Processed evictions when necessary in accordance with state laws and procedures.
Collected monthly assessments, rental fees, deposits and payments.
Ordered supplies and equipment to maintain adequate inventory levels.
Assisted with staging homes before showings or open houses.
Worked with Real Estate Agents with marketing information
Education
Real Estate License
06-2020
Associate of Applied Science - Business Administration And Management
Kent State University
Kent, OH
05-1978
Skills
Real Estate License - State of MI
Knowledge of Real Estate Terms
Organized
Friendly - People Person
Multi-Tasker
Customer service-focused
Administrative Support
Positive attitude
References
References available upon request.
Timeline
Residential Property Manager
Jaqua Realtors & Property Management
08.2020 - 10.2022
Real Estate License
Associate of Applied Science - Business Administration And Management