Summary
Overview
Work History
Skills
Languages
Timeline
Generic

joelis Vizcaino

New York

Summary

Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented. Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals. Reliable candidate ready to take on challenges using problem-solving and task prioritization skills to help team succeed.

Overview

4
4
years of professional experience

Work History

Sales Associate

Zara
12.2020 - 12.2021
  • Resolved customer concerns using strong communication and conflict management skills
  • Supported team with receiving, pricing and merchandising
  • Informed customers of promotions and special offers to increase sales
  • Adapted to changing priorities and unexpected situations with calm demeanor
  • Demonstrated selling experience in fast-paced, service-oriented retail setting
  • Managed multiple tasks simultaneously while meeting deadlines
  • Attended regular staff meetings to discuss sales strategies, goals, and performance updates

Cashier

Zara
12.2021 - 03.2022
  • Engaged customers in pleasant conversation while completing cash register transactions
  • Addressed customer questions and complaints with professionalism
  • Kept clean, organized and well-stocked checkout areas
  • Balanced cash drawer at beginning and end of each shift
  • Promoted loyalty programs and store cards
  • Approached and solved problems with initiative and sound judgment
  • Bagged, boxed or wrapped products for customers
  • Provided information to customers on products or services
  • Trained new retail team members in customer service and company policies

Assistant Head Cashier

Zara
03.2022 - 09.2022
  • Performed store opening, closing and shift-change actions as well as cash control with managers and vault monitoring
  • Handled cash, credit, and debit card payments professionally
  • Operated cash registers, scanners, and other point-of-sale equipment
  • Assisted team members and managers, answering pages and offering immediate assistance
  • Stepped in during overflow periods to run backup registers, reducing customer wait times
  • Processed returns and exchanges according to store policies
  • Mastered basic and advanced POS system operation to handle purchases, returns and exchanges
  • Balanced cash drawers at beginning and end of each shift
  • Trained team members on register operations and cash handling
  • Built effective training and coaching strategies to optimize team performance, as well as developed standard operating procedures
  • Recorded daily transactions in system using correct procedures and focusing on accuracy

Sales Associate

H&M
09.2022 - 12.2022
  • Processed payments quickly to keep customer flow moving
  • Resolved customer concerns using strong communication and conflict management skills
  • Built attractive displays and merchandised products
  • Rotated stock using clearance markdowns and special sales promotions
  • Managed multiple tasks simultaneously while meeting deadlines
  • Assisted customers with sales and service needs
  • Helped customers navigate store, complete sales and process returns
  • Created great customer experiences with personalized sales support
  • Handled cash register transactions efficiently and accurately
  • Located requested items from racks or storage areas

Fashion Stylist

AKIRA Bijora
11.2024 - 03.2025
  • Enhanced client satisfaction by providing personalized styling advice and outfit recommendations based on their individual needs and preferences.
  • Increased sales revenue by effectively upselling styling services, accessories, and additional wardrobe pieces.
  • Built a loyal clientele through exceptional customer service, consistent follow-up, and tailored communication strategies.
  • Improved client confidence through transformative makeovers that considered body shape analysis techniques as well as color theory principles.
  • Conducted thorough trend research to provide clients with up-to-date fashion advice and style guidance.
  • Assisted in styling of shoots for print and television advertisements.
  • Managed budgets effectively for client projects, ensuring timely delivery of high-quality results without overspending.
  • Optimized clients'' time by efficiently scheduling appointments and coordinating fittings within tight deadlines.
  • Led entire client shopping experience, putting together ensembles, and providing styling tips that were personalized.
  • Maximized brand sales by leveraging opportunities for upselling additional clothing items, shoes, and accessories.
  • Merchandised store inventory in seasonal and brand displays.

Skills

  • Payment Processing
  • Promotional support
  • Upselling
  • Honest and Dependable
  • Cash Handling
  • Conflict resolution
  • Goal-Oriented
  • Teamwork and Collaboration
  • Calm Demeanor
  • Product knowledge
  • Adaptability
  • Policy and Procedure Adherence
  • Stocking and Receiving
  • Multitasking
  • Relationship Building
  • Sales strategies
  • Hospitality and accommodation

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Fashion Stylist

AKIRA Bijora
11.2024 - 03.2025

Sales Associate

H&M
09.2022 - 12.2022

Assistant Head Cashier

Zara
03.2022 - 09.2022

Cashier

Zara
12.2021 - 03.2022

Sales Associate

Zara
12.2020 - 12.2021

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joelis Vizcaino