JOELKY PAREDES RAMOS
ALLENTOWN,PA
Summary
Motivated and adaptable professional with a diverse skill set and a solid foundation in customer service. Adept at multitasking and problem-solving in fast-paced environments. Eager to learn and contribute my strong organizational skills to a dynamic team, driving operational efficiency and supporting overall success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Central Booking Officer
Lehigh County
02.2024 - Current
- Captured images of defendants via CPIN system.
- Utilized LIVESCAN system for fingerprinting defendants.
- Conducted interviews with suspected DUI operators in a recorded environment.
- Handled coordination of arraignments with multiple judges' offices in the county.
- Prepared paperwork for Lehigh County Prison, defendants and the Court system
Food Service Worker
St Lukes University Health Network
02.2020 - Current
- Served meals promptly and accurately according to established standards, ensuring quality presentation and adherence to dietary requirements.
- Worked closely with kitchen staff to coordinate meal service timing and responded to special requests or dietary restrictions.
- Monitored and managed inventory levels to prevent stock outs and ensure timely order fulfillment.
- Accurately and efficiently processed customer transactions using the register or point-of-sale (POS) system.
Receptionist
The Perfect Fit for Working Woman
09.2020 - 12.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Completed administrative duties such as data entry, filing, and clerical work.
Security Guard
Securitas USA
01.2019 - 08.2019
- Patrolled assigned areas to detect and deter suspicious activity.
- Monitored and controlled access to the premises ensuring the security and confidentiality of information.
- Adhered to established evacuation protocols and contact lists.
- Ensured safety within secured areas by operating detection devices.
Education
Associate of Arts - Criminal Justice
Lehigh Carbon Community College
Schnecksville, PA08-2023
Skills
- Effective organizational and time-management capabilities
- Capacity to operate autonomously or collaboratively
- Attentive to details and proficient at managing concurrent tasks
Certification
CPR/AED | 2021
Customer Service | 2019
Microsoft Office | 2019
Languages
Spanish
Native or Bilingual
Timeline
Central Booking Officer
Lehigh County
02.2024 - Current
Receptionist
The Perfect Fit for Working Woman
09.2020 - 12.2020
Food Service Worker
St Lukes University Health Network
02.2020 - Current
Security Guard
Securitas USA
01.2019 - 08.2019
Associate of Arts - Criminal Justice
Lehigh Carbon Community College
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