JOELL LALDEE
Guyton,GA
Summary
IT Specialist with 7+ years of professional experience in information security and digital forensics. Expert with a wide variety of security, engineering, network, and operating software
Overview
8
8
years of professional experience
Work History
Programmer Install Technician
NetPlanner Systems
05.2024 - Current
Access Control Solutions
- Site survey
- System design based on your specific goals and requirements
- Installation and integration with other IP-based systems, including video, intercom and/or alarm
- Programming support
- Training
- Warranty
- Detailed as-built drawings, operations manuals and maintenance
- Needs analysis, helping you save money by determining if any of your existing equipment can be reused instead of replaced
- System design and engineering
- Equipment sales
- System installation and integration
- Training
- Maintenance and ongoing support
- On-site network assessment / discovery / performance base-lining
- Pre-sales consulting and design for Campus & Enterprise LAN/WAN solutions
- Deployment and integration services with certified professional staff
- Advanced wireless LAN solutions for complex environments
- Advanced wireless troubleshooting of existing deployments
- Unified Collaboration for enhanced business communications
- Support services / “Engineer on Call”
Installation Technician
Dish Network
01.2024 - Current
- Traveling to customers' homes or businesses to perform installations, maintenance, and repairs
- Performing site surveys to determine the optimal placement for satellite dish installation
- Installing the necessary cables, mounting the satellite hardware, and ensuring that the dish is positioned correctly
- Calibrating the equipment to ensure that the connection is secure and the service is functioning correctly
- Diagnosing technical issues and implementing effective repairs
- Generating diagnostic and repair reports
- Providing training to new employees or interns
- Ensuring that tools and equipment are safely operated and maintained
- Keeping up to date with the latest technology and practices in the industry
Information Technology Technician
Redemption Center Church
01.2017 - Current
- Responsible for setting up, installing, operating, testing, and troubleshooting audio and video equipment as needed
- Create and maintain reports on system usage
- Monitor server uptime
- Resolve DNS issues
- Implement network security protocols
- Maintain an inventory of hardware, software, licenses, warranties, etc
- Perform server backups regularly
- Analyze system logs daily
- Investigate server crashes
- Monitor system performance
- Configure firewalls and other security systems
- Track service requests via document management software
- Update antivirus definitions regularly
- Manage network infrastructure
- Configure virtual machines
- Implement cloud-based services
- Monitor traffic flow
- Perform testing of new hardware/software updates
- Document all system upgrades, changes, etc
- Provide detailed reporting on system health
- Plan and manage projects related to IT infrastructure
- Oversee the installation of new hardware/software
Education
Associate of Applied Science - Cybersecurity
Savannah Technical College
Savannah10.2024
Skills
- Excellent writing and communication skills
- Organizational skills
- Assess and prioritize issues
- Fundamental technology problem solving
- Independent judgment
- Troubleshooting
Timeline
Programmer Install Technician
NetPlanner Systems
05.2024 - Current
Installation Technician
Dish Network
01.2024 - Current
Information Technology Technician
Redemption Center Church
01.2017 - Current
Associate of Applied Science - Cybersecurity
Savannah Technical College