Joella Gonzales Gallegos
Vallecitos,NM
Summary
I am a hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Overview
23
23
years of professional experience
Work History
Finance Manager/Insurance Supplement Processor
Start to Finish Collison, Inc.
Taos, NM
06.2024 - 07.2024
- Managed payroll processing activities for multiple entities including tax filings.
- Maintained accounts payable and receivable records ensuring timely payments are made.
- Calculated and prepared checks for utilities, taxes, and other payments.
- Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
- Checked payroll, vendor payments and other accounting disbursements for accuracy and compliance.
- Developed invoicing systems and internal controls to boost billing efficiencies.
Accounting Clerk
State of New Mexico Department of Health
Taos, NM
03.2010 - 02.2012
- Processed invoices, payments, and statements in a timely manner.
- Handled bi-weekly payroll services for company employees.
- Handled accounts payable and receivable, including invoicing and payment processing.
Deputy Clerk
Town of Taos
Taos, NM
05.2001 - 07.2009
- Assisted in preparing and maintaining official records, documents, and reports.
- Organized the filing system of contracts, deeds, resolutions, ordinances, and other legal documents.
- Reviewed incoming correspondence for accuracy and completeness.
- Ensured that all financial transactions were properly recorded and reported.
- Compiled data to be used in budget preparation and forecasting.
- Provided administrative support to the mayor's office and department heads.
- Prepared agendas for council meetings; took minutes during meetings.
- Responded to inquiries from citizens regarding city services or regulations.
- Coordinated with various departments to ensure compliance with local laws and regulations.
- Maintained inventory of office supplies; placed orders as needed.
- Greeted visitors; provided information regarding city services or operations.
- Attended special events on behalf of the city administration.
- Performed data entry tasks into computer systems using MS Office Suite.
- Managed the front desk reception area; answered telephone calls.
- Created spreadsheets to track budgets and expenditures.
- Researched relevant state statutes related to city operations.
- Processed payroll information including time sheets, pay rates.
- Responded to inquiries about applicable laws and regulations from elected officials and agencies.
- Fulfilled public information requests related to ordinances and resolutions.
- Managed public relations problems with discretion and courtesy to maintain positive public image.
- Assisted with administration of municipal elections by collecting and counting ballots.
- Supported office clerical functions using word processing and other software, email and office machines.
- Delivered high-quality customer service through deep commitment to knowledge and performance.
- Answered multi-line telephone system and routed calls to appropriate personnel.
- Received and distributed incoming mail, messages and packages to appropriate individuals.
- Communicated with customers and employees to answer questions or explain information.
- Followed confidentiality rules to preserve data quality and reduce potential information compromise.
- Answered telephones, directed calls, and took messages.
- Operated photocopiers and scanners, facsimile machines and personal computers.
- Reviewed files, records and other documents to obtain information or respond to requests.
- Typed, formatted and edited correspondence and other documents.
- Opened, sorted and routed incoming mail and prepared outgoing mail.
- Inventoried and ordered materials, supplies and services.
- Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
- Trained staff members to perform work activities and use computer applications.
- Scheduled meetings and coordinated materials to be distributed to attendees.
- Identified issues and utilized emotional intelligence and diplomatic communication to defuse.
- Prepared meeting agendas, attended meetings and recorded and transcribed minutes.
- Coordinated travel arrangements and accommodations for staff members.
Education
Some College (No Degree) - Business Administration And Management
University of New Mexico
Taos, NMSkills
- Cost accounting
- Capital budgeting
- Customer relationship development
- Financial revenue
- Debt management
- Project finance
- Mentoring and training
- Departmental oversight
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Finance Manager/Insurance Supplement Processor
Start to Finish Collison, Inc.
06.2024 - 07.2024
Accounting Clerk
State of New Mexico Department of Health
03.2010 - 02.2012
Deputy Clerk
Town of Taos
05.2001 - 07.2009
Some College (No Degree) - Business Administration And Management
University of New Mexico
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