Joelle Akrouche
Naccache
Summary
Results-driven Dynamics 365 Supply Chain Functional Consultant with 5 years of experience in implementing Dynamics 365 Supply Chain Management ERP systems across multiple industries. Adept at analyzing business needs, optimizing supply chain processes, and delivering tailored ERP solutions. Holds multiple Microsoft Dynamics 365 certifications, demonstrating expertise in supply chain modules, inventory management, procurement, and logistics.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Dynamics 365 Supply Chain Functional Consultant
XEETEK
03.2022 - Current
- Led end-to-end implementations of Dynamics 365 Supply Chain Management (SCM) across diverse industries
- Analyzed client supply chain processes and provided tailored ERP solutions to optimize efficiency
- Configured and customized modules including inventory management, procurement, production control, sales & distribution
- Conducted workshops and training sessions for key stakeholders to ensure system adoption
- Provided ongoing support, troubleshooting, and enhancement recommendations for existing deployments
- Collaborated with cross-functional teams to integrate Dynamics 365 SCM with other business applications
ERP Functional Consultant
XEETEK
10.2020 - 02.2022
- Assisted in multiple Dynamics 365 SCM implementations, working closely with clients to gather requirements
- Supported system configuration, testing, and deployment, ensuring successful project delivery
- Developed comprehensive documentation and trained users on best practices
- Participated in system upgrades and optimizations to improve business processes
Education
Bachelor of Computer Science -
Lebanese International University
Khyara01.2022
MS - Computer and Communication Engineering
American University of Science and Technology
Achrafieh01.2019
BS - Computer and Communication Engineering
American University of Science and Technology
Zahle01.2017
Lebanese Life Science -
Collège Notre Dame des Apôtres
Kab-Elias01.2014
Skills
- Dynamics 365 SCM
- Business Analysis
- Process Optimization
- System Configuration
- Data Migration
- End-User Training
- Support
- Analytical Skills
- Problem-Solving
- Communication
- Leadership
- Client Engagement
Certification
- Microsoft Certified: Dynamics 365 Fundamentals
- Microsoft Certified: Dynamics 365 Supply Chain Management Functional Consultant Associate
Dynamics 365 Supply Chain Modules
- Inventory Management
- Procurement and Sourcing
- Production Control
- Sales and Marketing
- Warehouse Management
- Master Planning
- Product Information Management
Languages
- English (Fluent)
- Arabic (Fluent)
- French (Intermediate)
Languages
Arabic
First Language
English
Proficient (C2)
C2
French
Advanced (C1)
C1
References
References available upon request.
Timeline
Dynamics 365 Supply Chain Functional Consultant
XEETEK
03.2022 - Current
ERP Functional Consultant
XEETEK
10.2020 - 02.2022
Bachelor of Computer Science -
Lebanese International University
MS - Computer and Communication Engineering
American University of Science and Technology
BS - Computer and Communication Engineering
American University of Science and Technology
Lebanese Life Science -
Collège Notre Dame des Apôtres
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