Joelle Bensie
Rayland
Summary
Detail-oriented and tech savvy Assistant Director, looking to utilize over 10 years of experience in the office setting. Reliable, outgoing, adaptable, and excelling in Microsoft Office programs.
Overview
11
11
years of professional experience
Work History
Assistant Director
Oglebay Institute
Wheeling
06.2019 - Current
- Created new events and programs (Haunted Trail, Bunny Trail, Campfire Stories, Pumpkin Patch Movie Night, et.)
- General Administrative duties such as MS Office work, Social Media, guest relations, reservations for events, management of financial databases, Bookkeeping, deposits, attendance of meetings and trainings, paper filing, and answering the telephone
- Manage the Customer Services employees, create schedules, interview and train new CSR staff.
- Manage the Holiday Art Show event November through January, create payouts for vendors, design maps, and general contact for all vendors.
- Teach Summer of Wonder programs as well as back up teacher for REAP programs and other school related field trips.
- Responsible for all Summer Nature Camp registrations, health forms, and sign ins as well as the pre-and-post-care information and payments.
- Manager of the Samara Shop Gift Shop, in charge of inventory, pricing, and shop employees
- Handle animals and provide animal care as needed
Office Manager
Harrison County Visitor’s Center
Cadiz
05.2015 - 06.2019
- Ran the website and social media.
- Served as Secretary on the Cadiz Business Association Board.
- Served as Secretary for the Harrison County Tourism Board & participated annually in the Columbus Travel show with the Eastern Ohio Lake Region.
- Represented the Tourism Board at shows, fairs, and events.
- Served as a Christmas Parade board member and oversaw line up.
- Created the Snowman on the Square annual city decoration tradition (still running today).
- Directed the Cadiz Yard Sales and created printable maps for the public.
- Created personalized Santa letters for the local children.
Education
Associate - Applied Science
Hocking College
Nelsonville, OH05.2006
Skills
- Supervising
- Microsoft Office: PowerPoint
- Microsoft Office: Excel
- Microsoft Office: Word
- Microsoft Office: Publisher
- Microsoft Office: Outlook
- Filing
- Sorting
- Bookkeeping
- Financial databases
- Guest relations
- Office administration
- Staff training
- Marketing
- Neon CRM
- Square
- Canva
- Interviewing
- Scheduling
- Organizational skills
- Detail-oriented
- Payroll
- Customer service
- Social media management
Timeline
Assistant Director
Oglebay Institute
06.2019 - Current
Office Manager
Harrison County Visitor’s Center
05.2015 - 06.2019
Associate - Applied Science
Hocking College