Joelle Dukeshire
Danvers,MA
Summary
Experienced Salon Receptionist with background in managing client appointments, front desk operations and customer service. Demonstrated ability to maintain salon cleanliness while handling multiple tasks simultaneously. Skilled in using salon booking software and known for creating welcoming atmosphere for all clients. Success in resolving client issues promptly, ensuring client satisfaction and promoting salon services effectively.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Salon Receptionist
Dellaria Salon
Peabody, MA
12.2024 - Current
- Greeted guests upon arrival to create positive first impressions.
- Received phone calls to assist customers in scheduling appointments
- Scheduled appointments using salon software system.
- Processed payments for services rendered.
- Ensured all areas of the salon were clean and organized at all times.
Salon Assistant
Dellaria Salon
Danvers, MA
05.2023 - 11.2024
- Provided shampooing services to clients including scalp treatments and conditioning treatments.
- Organized stockroom shelves ensuring proper product placement according to expiration date or lot number.
- Fostered clean and sanitary work environment to protect customers and staff from infection.
Server
Richardsons Ice Cream
Middleton, MA
01.2022 - 04.2023
- Served and scooped ice cream, following protocol
- Stocked shelves with ice cream products and toppings.
- Processed payments on cash register and counted back bills and change to patrons.
- Cleaned counters, tables and fountain equipment
Education
High School Diploma -
Essex Technical High School
Danvers, MA06-2023
Skills
- Greeting clients
- Front desk management
- Appointment scheduling
- Salon software
- Payment processing
- Customer service
- Sanitation practices
- Inventory management
Certification
- Cosmetologist License
- OSHA 10-Hour Certification
Timeline
Salon Receptionist
Dellaria Salon
12.2024 - Current
Salon Assistant
Dellaria Salon
05.2023 - 11.2024
Server
Richardsons Ice Cream
01.2022 - 04.2023
High School Diploma -
Essex Technical High School
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