Joelle Friesen
Portland,United States
Summary
Ambitious, dedicated, and optimistic professional who is committed to bettering the lives of children and families by fostering professional relationships with colleagues and community-partners to ensure seamless access to valuable resources and positive customer experiences. Relationship and growth-oriented with effective communication and team building skills that increase team cohesion and company success centered around Embark Behavioral Health's mission. Seeking a dynamic role where my passion for the effective and compassionate treatment of adolescents' mental health needs and professional expertise can contribute to the success of a forward-thinking organization such as Embark.
Overview
11
11
years of professional experience
Work History
Child Life Specialist
Randall Children's Hospital at Legacy Emanuel
Portland, OR
08.2022 - Current
- Spearheaded collaborative efforts within a multidisciplinary healthcare environment, working across diverse units, including inpatient medical-surgical, emergency department, CARF accredited pediatric rehabilitation, and pediatric intensive care unit.
- Developed and maintained strong partnerships with various healthcare teams, ensuring effective communication and coordination to address the biopsychosocial needs of pediatric patients and their families.
- Leveraged in-depth clinical and educational training in child development to comprehend and address the impact of acute and chronic medical conditions on the psychosocial and emotional well-being of pediatric patients and family systems.
- Applied evidence-based clinical skills to design and implement developmentally-appropriate interventions. These interventions aimed at reducing anxiety, fear, and medical-based trauma, ultimately enhancing coping skills and promoting resiliency among pediatric patients.
Family Resources Coordinator
ChildStrive
Everett, WA
07.2017 - 07.2021
- Collaborated with community partners to establish professional relationships and develop bidrectional referrals and resource support access.
- Established and maintained effective communication channels with ChildStrive's multidisciplinary teams, fostering collaborative efforts to ensure that each pediatric client and their family received personalized and timely support based on their evolving needs.
- Developed and oversaw the creation of Individualized Family Service Plans (IFSP) tailored to each client and family, ensuring a comprehensive approach to addressing developmental needs aligned with parent priorities, family concerns, and evaluation results.
- Orchestrated the seamless onboarding of clients into ChildStrive's Early Intervention program and actively facilitated the transition process for families when their child reached the age of three, minimizing disruptions in developmental support services.
Family Advocate
YMCA - Children's Crisis Outreach Response System (CCORS)
Seattle, WA
02.2015 - 07.2017
- Mitigated client and family crises through the delivery of immediate, frequent, and intensive in-home and community-based behavioral and mental health support.
- Facilitated the comprehensive well-being of clients and families by offering targeted mental health, behavioral, social skills, and activity-based referrals.
- Implemented personalized in-home behavioral programs, schedules, and reward systems, contributing to crisis stabilization, anxiety reduction, and the mitigation of behavioral outbursts.
- Advocated for clients' educational needs by actively participating in Individualized Education Plan (IEP), 504, truancy, and Behavioral Intervention Plan (BIP) meetings, effectively enhancing school attendance.
Admissions and Medical Services Program Clerk
Ryther
Seattle, WA
10.2014 - 02.2015
- Increased the agency's client intake volume by 300% in six months by creating and implementing effective client onboarding processes.
- Streamlined client admissions by assembling comprehensive financial files prior to admission, guaranteeing that all necessary paperwork was completed during the initial intake appointment.
- Provided invaluable medical assistant support to agency psychiatrists, adeptly managing pediatric patient intake processes and handling administrative duties.
- Fostered seamless communication and professional relationships between internal teams and external providers to enhance the referral process.
- Verified insurance plans for outpatient mental health and chemical dependency clients, proactively informing families of their benefits and ensuring alignment with agency offerings.
- Skillfully assigned clients to mental health therapists and psychiatrists based on the client's needs, contributing to a personalized and effective treatment approach.
Behavior Specialist
Ryther
Seattle, WA
07.2012 - 09.2014
- Supported staff through effective means of communication, in executing daily schedules while maintaining a structured, safe, and calm milieu within a subacute residential inpatient setting.
- Updated and implemented individual behavior management plans (IBMP) by enforcing therapeutic and behavioral client programs.
- Modeled appropriate behavior, body language, personal boundaries, emotion regulation and coping skills to the clients.
- Assisted the cottage supervisor and therapist in running weekly experiential therapy groups with cottage clientele.
- Administered clients' medication, supervised hallways, prepared meals, planned activities, facilitated feelings group, transported clients to appointments, and supervised parental visits on a daily basis.
Education
Master's degree - Child Life
Azusa Pacific University
Azusa, CA05.2022
B.A. - Psychology
Seattle Pacific University
Seattle, WA06.2011
Timeline
Child Life Specialist
Randall Children's Hospital at Legacy Emanuel
08.2022 - Current
Family Resources Coordinator
ChildStrive
07.2017 - 07.2021
Family Advocate
YMCA - Children's Crisis Outreach Response System (CCORS)
02.2015 - 07.2017
Admissions and Medical Services Program Clerk
Ryther
10.2014 - 02.2015
Behavior Specialist
Ryther
07.2012 - 09.2014
Master's degree - Child Life
Azusa Pacific University
B.A. - Psychology
Seattle Pacific University
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