Joelle Landry

From Willard School I moved to the Middle School where I accepted the Lead Kitchen Personnel position which includes the following skills, duties and responsibilities.

• Daily Breakfast menu ordering, planning and preparation.
• Work in conjunction with the Kitchen Manager for food ordering, food preparation, daily tasks and communication to the rest of the team.
• Maintain a strong presence on the kitchen floor, leading by example and demonstrating a commitment to excellence in all aspects of the role.
• Maintain a clean and sanitary kitchen environment, adhering to strict safety and hygiene standards.

I made a transition from Margaret Chase Smith School to Willard School within the Sanford School District. At Willard School I took along my skills I learned from my previous position and added to that learning to prep and distribute FFVP (Fresh Fruits and Vegetable Program).

I started my employment with the Sanford School Department at Margaret Chase Smith School. Working in a 3 hour kitchen personnel position. I worked in the areas of Serving, food prep and register duties. Following that year of school I began my employment working for the Summer Food Service with in the Sanford District.

• Prioritized calls through screening process and transferred calls and recorded messages for appropriate personnel.
• Managed front desk operations efficiently while greeting patients warmly and addressing their concerns professionally.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Maintained a clean and organized office environment to promote a positive atmosphere for both staff and patients.
• Kept information confidential and followed HIPAA guidelines to maintain patient trust.
• Registered new patients in electronic medical records prior to appointment scheduling.
• Supported office staff and operational requirements with administrative tasks.
• Organized paperwork such as charts and reports for office and patient needs.
• Located, checked in, and pulled medical records for patient appointments and incomplete charts.
• Answered phone calls and messages for two Cardiac physicians as well as scheduling appointments, and handling patient inquiries.

• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
• Maintained clean and welcoming dining environment, ensuring a positive guest experience.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Used cash registers and credit card machines to cash out customers.
• Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
• Greeted new customers, discussed specials, and took drink orders.

• Maintained clean and welcoming dining environment, ensuring a positive guest experience.
• Increased repeat business by cultivating relationships with customers and providing memorable dining experiences.
• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.