Joelle Larousse
Pascagoula,MS
Summary
Seeking real world experience where outstanding communication skills, relative work experience, and education can be utilized. Knowledgeable and dedicated customer service professional with extensive experience in customer service industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level customer service position. Ready to help team achieve company goals.
Overview
10
10
years of professional experience
Work History
Overnight Stocker and Receiver
Walmart
05.2021 - Current
- Improved store efficiency by accurately stocking shelves and maintaining product organization overnight.
- Provided backup support at checkout lanes during high-volume periods to minimize customer wait times during overnight hours.
- Assisted with special projects or displays as needed, ensuring timely completion and alignment with store goals.
- Contributed to a positive team atmosphere, consistently lending assistance when needed for timely task completion.
- Collaborated with team members to complete large-scale restocking projects within tight deadlines.
- Assisted in inventory management, conducting regular audits and addressing discrepancies to ensure accurate stock levels.
- Streamlined receiving processes by quickly unpacking shipments, verifying contents against invoices, and properly documenting discrepancies.
- Reviewed order data to verify transactions and shipping dates.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Greeted store customers and discussed needs.
Prep Line Cook
Ruby Tuesday Restaurant
11.2020 - 04.2021
- Consistently met strict deadlines for meal preparation during busy shifts, contributing to timely service delivery.
- Worked closely with other line cooks to ensure consistency across all stations, delivering a cohesive dining experience for guests.
- Demonstrated adaptability during peak hours by efficiently handling high-volume orders without compromising quality or speed of service.
- Maintained a clean and sanitary work environment, adhering to health department regulations and ensuring safety for all staff members.
Lead Line Cook
Beau Rivage Resort & Casino
11.2019 - 10.2020
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Cultivated a positive working atmosphere among kitchen staff, fostering camaraderie and a strong sense of teamwork.
- Produced high volume covers per day and maintained near-perfect customer satisfaction scores.
- Trained junior cooks on proper cooking techniques, safety protocols, and kitchen etiquette, promoting a positive work environment.
- Implemented effective time-management strategies while prioritizing multiple tasks simultaneously without sacrificing quality or consistency of food items prepared.
- Improved kitchen efficiency by streamlining food preparation processes and implementing time-saving strategies.
Pantry Cook
Commander’s Palace
05.2017 - 08.2019
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures
- Used downtimes to prepare ingredients and restock supplies for expected busy periods
- Maintained composure and work quality while under pressure
- Ensured proper handling and preservation methods while packaging and storing food products
- Utilized culinary and cutlery tools to prepare various food for cooking or cold dish presentations.
Cook
Hickory Pit Too
05.2014 - 04.2017
- Ensured all food items conformed to hygiene standards
- Gained knowledge of carving and preparing meats and for broiling, frying and steaming
- Maintained a clean kitchen and work area.
Education
Culinary Arts - Culinary Arts and Pastry
Virginia College
Mobile, AL06.2017
High School Diploma -
Mary G. Montgomery High School
Semmes, AL05.2013
Skills
- Food preservation and storage methods
- Kitchen organization
- Cleaning and sanitation
- Food preparation
Cover Letter
Dear Sir or Madam:
I am a graduate of Virginia College with a Culinary Arts degree.
I have gained many skills from my work experience and throughout my education. For instance, while I worked at Commander’s Palace I learned the importance of food preparation and presentation while also keeping a clean work space. Being a pantry cook has also taught me the importance of supply management and how to work well under pressure. My education at Virginia College gave me a foundation to utilize the basics of Culinary Arts to expand my knowledge in the culinary profession. For more information, please refer to my resume.
Thank you for your time, and I would appreciate the chance to meet with you to discuss my qualifications for this position.
Sincerely,
Joelle A. Larousse
Timeline
Overnight Stocker and Receiver
Walmart
05.2021 - Current
Prep Line Cook
Ruby Tuesday Restaurant
11.2020 - 04.2021
Lead Line Cook
Beau Rivage Resort & Casino
11.2019 - 10.2020
Pantry Cook
Commander’s Palace
05.2017 - 08.2019
Cook
Hickory Pit Too
05.2014 - 04.2017
Culinary Arts - Culinary Arts and Pastry
Virginia College
High School Diploma -
Mary G. Montgomery High School