Summary
Overview
Work History
Education
Skills
Certification
Languages
Languages
Timeline
Generic

Joelle Nouketcheussi

Summary

Dedicated Scrum Master with over 7 years of experience showcasing a profound ability to comprehend and construct intricate systems. My unwavering commitment centers on eliminating impediments within teams and delivering products and features with a strong customer-centric focus. Functioning as a servant leader, I bring valuable experience collaborating closely with Product Owners in areas such as product backlog grooming, prioritization, story estimation, and the seamless delivery of features. As a servant leader, I am poised to leverage my skills to contribute significantly to impactful projects and promote the growth of agile practices within any dynamic organization."

Overview

7
7
years of professional experience
1
1
Certification

Work History

Sr. Scrum Master

Regions Bank
Fayetteville, AR
01.2023 - Current
  • Coordinating the work of 3 teams, ensuring that they are working towards the same goals and objectives, and that they are following the Scrum framework
  • Conducted and facilitated PI Planning sessions, both virtually and on-site.
  • Utilized key Scrum metrics (Burndown and Burn Up charts, Velocity) to ensure the successful delivery of committed work.
  • Empowered teams to identify and implement system and process improvements through Sprint Retrospective meetings.
  • Spearheaded continuous improvement initiatives, coaching teams in organizing events like knowledge transfer sessions to reduce waste and enhance productivity.
  • Tracked project progress using RTC, ensuring precise sprint backlog management and timely delivery of high-quality products.
  • Effectively communicated organizational impediments to leadership and resolved impediments for the team.
  • Demonstrated deep process knowledge, operational excellence, and innovation by emphasizing simplicity, data-based decision-making, and continuous improvement.
  • Contributed to enhanced communication, transparency, and information dissemination both internally and externally.
  • Achieved results through strategic prioritization, thorough inspection, and effective delegation of teamwork.

Scrum Master

Capital One
Dallas, TX
01.2020 - 12.2022

• Coached team members on Agile principles and provided guidance on the methodology.

• Collaborated with the Product Owner to align the team with the product vision, sprint goals, and other essential information.

• Led working sessions and planning meetings for elaborating and breaking down User Stories.

• Ensured timely updates by regularly sharing project status and progress with management and executives.

• Served as a people manager and coach, conducting inspections, offering coaching, and providing feedback to motivate and enhance performance.

• Implemented and maintained proper risk management practices, controls, and a culture for identifying, escalating, and addressing issues.

• Collaborated with delivery teams to address obstacles and facilitate the entire development process.

• Actively sought opportunities to improve overall team and organizational effectiveness.

• Ensured the Scrum Team's adherence to Agile practices through one-on-one coaching and retrospectives.

• Managed expenses and budgets in alignment with objectives, making sound financial decisions.

• Removed impediments to allow the team to concentrate on their work and follow Agile practices effectively.

Scrum Master

HealthPlanOne
Trumbull, CT
11.2016 - 11.2019

• Supported the product owner in organizing and guiding the team through managing the backlog, ensuring clear priorities and scope.

• Provided assistance to the team with a servant leadership approach, leading by example.

• Actively learned and shared Agile/Scrum techniques with the team.

• Emphasized continuous improvement in team dynamics and performance, aiding in managing conflicts, challenges, and identifying opportunities for growth. Escalated people-related issues to management when necessary.

• Fostered a collaborative environment within teams, encouraging open dialogue and effective problem-solving for conflict resolution.

• Questioned traditional development practices to enhance performance in quality, predictability, flow, and velocity.

• Collaborated with other Scrum Masters to enhance the application of Scrum within the organization.

• Negotiated with the Scrum team and product owner to determine the minimum viable product for delivery.

Education

Master's degree Public Health (MPH) - Global Health -

Liberty University
05.2021

Bachelor of Science in Biology -

Morgan State University
12.2019

Associate of Science in Computer Science -

University of Yaoundé, Cameroon
10.2010

Skills

  • Project planning and Risk assessment and Project Management
  • Agile Frameworks (Scrum, SAFe, KanBan, XP)
  • PM Tools: Jira, Confluence, ADO, Rally, TFS, RTC, Sharepoint, Miro, MS Project, MS Office
  • Familiar Technologies: DevOps, CI/CD, Python, Java, JavaScript, HTML, NET, MySQL
  • Agile Coaching/practices, Risk management, SDLC, ALM
  • AWS Knowledge
  • Servant Leadership
  • Conflict Resolution
  • Communication and coordination
  • Vendor/Stakeholder Management
  • Documentation Management
  • Capacity planning
  • Quality inspection/ Analysis
  • Web Development Techniques
  • Organization and Time Management
  • Requirement gathering
  • Self-Motivation
  • Critical Problem-solving
  • Adaptability

Certification

  • PSM (Professional Scrum Master)
  • PMP (Project Management Professional)
  • CAPM (Certified Agile Project Manager)
  • CSM (Certified Scrum Master)
  • SSM (SAFe Scrum Master)
  • AWS Solution Architect professional

Languages

  • English
  • French

Languages

French
Native/ Bilingual

Timeline

Sr. Scrum Master

Regions Bank
01.2023 - Current

Scrum Master

Capital One
01.2020 - 12.2022

Scrum Master

HealthPlanOne
11.2016 - 11.2019

Master's degree Public Health (MPH) - Global Health -

Liberty University

Bachelor of Science in Biology -

Morgan State University

Associate of Science in Computer Science -

University of Yaoundé, Cameroon
Joelle Nouketcheussi