Joelle Putrone
Rochester
Summary
Adaptable and patient individual with a versatile background in service roles. Known for strong communication and multitasking abilities. Able to learn quickly on the job.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Waiter, Server, and Prepare Foods
Wilshire Restaurant & Catering
Rochester, NY
01.2020 - Current
- Use good customer service for customers satisfaction.
- Handled cash transactions accurately, processing payments.
- Served food and beverages promptly and accurately.
- Developed warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for the evening.
- Resolved customer complaints promptly and professionally.
- Prepare food safety using proper food hygiene procedures.
- Collaborated with kitchen staff to ensure food preparation and delivery on time.
Laundromat Attendant
1239 Lyell Ave
09.2018 - Current
- Managed inventory of detergents and other supplies to ensure they're available
- Restocked detergents in vending machine along with snack and soda vending machine
- Assisted customers with machine operation and troubleshooting, resolving issues.
- Handled cash transactions accurately, maintaining records of daily sales.
- Ensured a clean and organized environment for customers by routine maintenance tasks such as sweeping, mopping, and wiping down machines.
- Cashed out once a week by collecting and counting all cash, weighing all quarters to put back into quarter dispenser for customers to use again.
Babysitter
Rochester, NY
01.2020 - Current
- Supervised children during playtime, ensuring safety and well being.
- Communicated effectively with parents regarding daily activities.
- Played games, worked on puzzles, and read books to young children.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, snacks and meals.
- Reassured children when upset providing emotional support and stability.
- Dressed, and helped with teeth brushing as part of bedtime routine.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Administered medications by following strict instructions from parents.
Pet Sitter
Rochester, NY
06.2025 - 08.2025
- Provided daily care and comfort for pets, ensuring their well-being.
- Maintained clean living environments by performing regular cleaning duties for pet areas.
- Prepared food and water following instructions from pet owners.
- Gave animals proper attention and care so there safe in their owners absence
- Exercised animals regularly with walks and play activities.
- Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
- Communicated professionally with pet owners via phone, email, and text.
Education
Nha Certified - Phlebotomy
Phleobomty Training Specialist
Rochester, NY10.2024
High School Diploma -
Hilton High School
Hilton, NY06.2023
Skills
- Patience and empathetic
- Problem-solving
- Time management
- Strong work ethic
- Reliability
- Following directions
- Able to work well in a group
- Flexible scheduling
Accomplishments
- Certified in Phlebotomy
- High school diploma
Certification
Certified in phlebotomy
Certified in babysitting
Timeline
Pet Sitter
06.2025 - 08.2025
Waiter, Server, and Prepare Foods
Wilshire Restaurant & Catering
01.2020 - Current
Babysitter
01.2020 - Current
Laundromat Attendant
09.2018 - Current
Nha Certified - Phlebotomy
Phleobomty Training Specialist
High School Diploma -
Hilton High School