Joelle Putrone
Rochester,NY
Summary
Certified phlebotomist with hands-on training in venipuncture, capillary puncture, and special collection techniques. Skilled in patient communication to reduce anxiety and improve cooperation. Reliable performance in fast-paced clinical environments, working independently or with teams.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Laundry Attendant
Rochester laundry depot
Rochester , Ny
08.2020 - Current
- Operated washing machines, dryers, extractors, and other laundry equipment.
- Loaded articles into washers and added specified amounts of detergents or other cleaning agents.
- Transported washed items in carts to dryers, loading into dryers and setting drying time and temperature.
- Removed lint from dryer screens after each load.
- Cleaned the laundry room and equipment regularly according to safety standards.
- Monitored inventory levels of laundry supplies to ensure availability. of supplies such as soaps, detergents, and order more when needed.
- Assisted customers with their inquiries regarding laundry services.
- Followed safety regulations while operating machinery.
Babysitter
Privet Employer
Rochester , New York
01.2020 - Current
- Ensured safety and well-being of children in the home environment.
- Supervised children during playtime and educational activities.
- Coordinated daily routines to ensure children's nutritional needs, rest, and hygiene were consistently met.
- Facilitated conflict resolution among children, promoting positive interactions and social skills.
- Communicated effectively with parents about daily activities and concerns.
- Demonstrated a positive attitude while engaging with children to create a supportive environment. while being patient and understanding with children.
- Completing light housekeeping tasks such as tidying up toys and books.
Server
Wilshire
Rochester, NY
02.2020 - 08.2026
- Delivered exceptional customer service to enhance guest satisfaction and loyalty.
- Provided exceptional service to a high volume of daily customers.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
- Greeted customers, answered questions and recommended specials to increase profits.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Engaged with guests to gather feedback on food quality, promptly resolve issues, and ensure timely beverage refills.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Followed health safety guidelines when preparing and serving food products.
- Executed opening and closing duties, including setting up dining area and restocking supplies, to maintain smooth restaurant operations..
- Handled money transactions accurately while following company procedures for handling cash payments.
- Took reservations and to-go orders to streamline the process for both customer and restaurant.
- Collected dirty dishes and glasses from tables or counters, preparing areas for the next diner.
- Refilled condiment and napkin containers to ensure availability for guests.
- Completed cleaning duties by sweeping and mopping floors, vacuuming the carpet and tidying up server stations.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
Education
High School Diploma -
Hilton High School
Rochester , Ny 06-2023
Certified Phlebotomist Technician - Phlebotomist
Phlebotomy Training Specialist
Rochester , Ny 10-2024
Skills
- Sanitation and sterilization
- HIPAA
- Quality control guidelines
- Patient support
- Patient confidentiality
- Patient preparation
- Specimen handling
- Specimen storage
- Sample collection
- Blood collection
- Venipuncture
- Venipuncture techniques
Certification
- CPT
Timeline
Laundry Attendant
Rochester laundry depot
08.2020 - Current
Server
Wilshire
02.2020 - 08.2026
Babysitter
Privet Employer
01.2020 - Current
High School Diploma -
Hilton High School
Certified Phlebotomist Technician - Phlebotomist
Phlebotomy Training Specialist