Summary
Overview
Work History
Education
Skills
Timeline
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Joelle Smith

Philadelphia,PA

Summary

Dedicated Cafe Worker with a proven track record at Rolling Thunder Skating Rink, where I excelled in maintaining hygiene standards and fostering teamwork. Demonstrated ability to resolve customer complaints efficiently, enhancing satisfaction levels. Skilled in training peers, showcasing strong leadership and time management abilities.

I also have a passion for waxing and I attended Empire Beauty School for two and a half months and I have learned so much about waxing how to properly prepare the skin for good wax service and the proper aftercare and procedures clients need to take. Being at Empire helped me so much because i was able to not only learn more about my passion for waxing but i was also able to practice my craft and be hands on with it.

Overview

1
1
year of professional experience

Work History

Cafe Worker

Rolling Thunder Skating Rink
03.2024 - 01.2025


  • Maintained a clean and organized café environment, adhering to health and safety regulations.
  • Resolved customer complaints promptly, offering solutions that ensured satisfaction while maintaining professionalism.
  • Assisted in training new staff members on café procedures, policies, and customer service standards to ensure a consistent experience for all.

Education

Temporary Esthetic License - Esthetics

Empire Beauty School
4026 Woodhaven Rd
01.2025

High School Diploma - N/A

Olney High School
100 E Duncannon St
06.2024

Skills

  • Cleanliness and hygiene
  • Flexible schedule
  • Teamwork and collaboration
  • Customer service
  • Time management
  • Sanitation standards

Timeline

Cafe Worker

Rolling Thunder Skating Rink
03.2024 - 01.2025

Temporary Esthetic License - Esthetics

Empire Beauty School

High School Diploma - N/A

Olney High School
Joelle Smith