Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joelle Taffe

New York,NY

Summary

Dynamic ABA Technician with a proven track record at Rebecca's ABA Therapy, skilled in behavior intervention and compliance documentation. Adept at developing individualized care plans and providing emotional support, I excel in fostering client progress and enhancing community activities. A quick learner committed to quality program standards and effective documentation.

Overview

8
8
years of professional experience

Work History

ABA Technician

Rebeccas aba therapy
Jamaica, New York
05.2024 - Current
  • Implemented individualized behavior intervention plans for clients with developmental disabilities.
  • Collaborated with lead therapists to assess client progress and adjust strategies.
  • Documented daily client interactions and behavioral responses in compliance with protocols.
  • Utilized data collection methods to track behavioral changes effectively.

Patient Care Associate

Peoplecare
New York, NY
06.2023 - Current
  • Provided companionship and monitored health condition of clients.
  • Assisted with personal care activities, such as bathing, dressing and grooming.
  • Prepared meals and snacks according to prescribed diets.
  • Collected information about conditions and treatment plans from caregivers, nurses, and doctors.
  • Helped clients move in bed, stand or walk using proper body mechanics techniques.
  • Changed bed linens and maintained a clean living environment for the client's safety.
  • Administered medications as instructed by physician or nurse practitioner.
  • Reported any changes in the client's physical or emotional condition to supervisor immediately.
  • Recorded daily notes about client conditions, treatments provided and progress made.
  • Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
  • Helped clients stay happy and healthy by providing mental and emotional support.

Resident Advisor

Department of Homeland Security
New York, NY
05.2023 - Current
  • Organized and managed donations for shelter residents, such as clothing, food, and hygiene products.
  • Provided crisis intervention and emotional support to individuals in need of assistance.
  • Assisted with the intake process by gathering information from clients and verifying eligibility for services.
  • Conducted safety checks of all areas of the facility while on duty.
  • Ensured compliance with applicable regulations related to health, safety, and well-being of shelter guests.
  • Inspected living quarters regularly for cleanliness standards according to established guidelines.

Paraprofessional

Preffered Home Care
Jamaica, New York
09.2023 - 08.2025
  • Assisted children with autism in daily living activities and routines.
  • Developed individualized support plans based on each child's unique needs.
  • Collaborated with teachers and therapists to implement educational strategies.
  • Monitored children's behavior and reported observations to the care team.
  • Engaged children in social activities to promote communication skills.
  • Facilitated group activities designed to promote social interaction among peers.

Shift Supervisor

Project Redirect
New York, NY
07.2023 - 10.2023
  • Provided on-the-job training to new staff members.
  • Ensured all safety and sanitation regulations were met throughout the shift.
  • Conducted weekly inventory of supplies, equipment, and food items.
  • Monitored staff performance to ensure quality standards were met.
  • Investigated accidents or incidents occurring during shift hours.
  • Coordinated shift workers for inventory receiving, auditing and restocking.
  • Assisted in the preparation of meals for shelter residents.
  • Organized donations, sorted clothing items, and stocked pantry shelves.
  • Conducted intakes with new shelter residents, gathering necessary information and paperwork.

Receptionist

One Stop Home Service Real Estate
Jamaica, NY
02.2020 - 10.2023
  • Answered and directed incoming calls, providing basic information to callers.
  • Reviewed and responded to emails from customers and vendors in a timely manner.
  • Maintained filing systems for documents, records, and correspondence.
  • Compiled data and prepared reports using Microsoft Word, Excel, Access, Outlook, and PowerPoint.
  • Ordered office supplies as needed to maintain inventory levels.
  • Greeted visitors upon arrival at the office and provided assistance as necessary.
  • Created spreadsheets to track project progress within the organization.

Customer Service Representative

Payomatic Check Cashing
Queens, NY
08.2022 - 07.2023
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • Counted and balanced cash drawer at the beginning and end of shift.
  • Provided excellent customer service to ensure a positive customer experience.
  • Maintained accurate records of all transactions and balances within the vault.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
  • Followed company security procedures for handling large sums of money.
  • Operated cash register or POS system to receive payment by cash, check and credit card.

Direct Support Professional

Eprine Community Services
New York, NY
08.2022 - 12.2022
  • Assisted in planning and implementing recreational activities for participants.
  • Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
  • Provided guidance and support to ensure safety of individuals served.
  • Collaborated with other staff members to develop individualized service plans for each participant.
  • Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Assisted individuals in learning and developing new skills.

Canvasser

Connective Strategies & Associates, Inc
Jamaica, NY
06.2022 - 11.2022
  • Developed and implemented canvassing strategies to generate support for a political campaign.
  • Educated potential supporters on the candidate's platform and policies.
  • Conducted door-to-door outreach in assigned neighborhoods.
  • Gathered data from constituents regarding their opinions of the candidate.
  • Identified target areas for canvassing efforts based on demographic information.
  • Explained voting procedures to prospective voters, including registration requirements and absentee ballots.

Private Duty Aide

Qualicare Home Health Nursing
New York, NY
06.2021 - 08.2022
  • Provided assistance to clients with activities of daily living such as bathing, dressing, grooming and toileting.
  • Assisted clients in transferring from bed to wheelchair or other mobility devices, including use of lifts and gait belts.
  • Administered medications according to physician's orders, monitored side effects and reported any changes to supervisor.
  • Performed light housekeeping duties such as laundry, dusting, vacuuming and meal preparation.
  • Gave emotional support to clients and their families during difficult times.

Childcare Worker

Private Care
New York, NY
12.2019 - 05.2021
  • Supervised and monitored the safety of children in my care.
  • Assisted with feeding infants and toddlers during meal times.
  • Read stories to children and taught them basic skills such as counting, ABCs, and colors.
  • Developed positive relationships with parents and guardians by providing ongoing communication regarding their child's progress.
  • Established daily routines that provided consistency for the children in my care.
  • Cared for children of various ages and assisted with feeding, dressing and daily activities.

Program Support Assistant

Walker Legal Nurse Consultants & Associates, Inc
New York, NY
11.2018 - 12.2019
  • Answered inquiries from external customers regarding program information.
  • Maintained filing systems for records related to programs being supported.
  • Developed policies and procedures for use within the program team environment.
  • Responded to customer service requests through email or telephone contact.
  • Assisted organizational efforts by filing, entering data and answering phones.
  • Developed methods for tracking and managing scheduling data, including shift assignments and time off requests.

Hair Salon Assistant

Scholastica Hair Salon
Queens, NY
12.2017 - 11.2018
  • Ordered materials, supplies, or equipment needed for providing services.
  • Followed safety protocols while performing tasks in the salon.
  • Greeted customers and provided excellent customer service.
  • Cleaned and sanitized all salon tools and equipment.
  • Organized the salon by tidying up shelves and displays.
  • Maintained a clean work environment throughout the day.
  • Set up stations for stylists before their appointments with clients.
  • Scheduled client appointments using the computer system.
  • Performed basic receptionist duties such as answering phones and taking messages.
  • Processed payments from customers for services rendered.
  • Shampooed and conditioned hair of 10 customers per day.

Voluntary Worker

VA New York Harbor Healthcare System
New York, NY
07.2017 - 12.2017
  • Collaborated with other team members to ensure successful completion of tasks.
  • Assisted with facilities maintenance, basic cleaning and trash removal.
  • Processed, organized and conducted inventory of various donated goods.
  • Worked closely with disabled or impoverished individuals to locate helpful financial resources and community programs.
  • Developed appropriate treatment plans focusing on each individual's needs.
  • Consulted and collaborated with other professionals to provide continuity of patient-family care.
  • Guided clients through transition to independent living within community.

Summer Youth Employee

Recycle for Education
Queens, NY
07.2017 - 08.2017
  • Provided feedback on performance at the end of each session.
  • Assisted in maintaining orderliness within the facility grounds
  • Inspected equipment prior to use for potential hazards
  • Set and maintained calendars, bulletin boards and attendance
  • Sorted recyclable materials into appropriate categories for collection.
  • Loaded collected materials onto trucks for transport to processing centers.
  • Provided customer service to address any questions or concerns about recycling services.
  • Maintained accurate records of waste disposal, including weight, volume, type.
  • Responded promptly to customer complaints regarding missed pickups or other issues related to their service requests.
  • Collaborated closely with supervisors on initiatives designed to improve efficiency within the department .
  • Assisted in developing strategies for increasing public awareness about responsible waste management practices .
  • Provided assistance with loading and unloading materials at designated sites as needed .
  • Participated actively in team meetings discussing new processes or procedures implemented by upper management .
  • Sorted recycled and recyclable materials into various areas for further processing, transportation or repurposing.

Education

York College of The City University of New York
Jamaica, NY

Skills

  • Clinical Quality Program Standards
  • Care Plan Management
  • Quality Program Protocols
  • Behavior Redirection
  • Documentation
  • Community Activities
  • File Management
  • Windows 95/98/2000/XP/XP Pro/NT
  • Zoom
  • Quick learner
  • Project Leadership
  • Behavior intervention
  • Compliance documentation
  • Emotional support provision

Timeline

ABA Technician

Rebeccas aba therapy
05.2024 - Current

Paraprofessional

Preffered Home Care
09.2023 - 08.2025

Shift Supervisor

Project Redirect
07.2023 - 10.2023

Patient Care Associate

Peoplecare
06.2023 - Current

Resident Advisor

Department of Homeland Security
05.2023 - Current

Customer Service Representative

Payomatic Check Cashing
08.2022 - 07.2023

Direct Support Professional

Eprine Community Services
08.2022 - 12.2022

Canvasser

Connective Strategies & Associates, Inc
06.2022 - 11.2022

Private Duty Aide

Qualicare Home Health Nursing
06.2021 - 08.2022

Receptionist

One Stop Home Service Real Estate
02.2020 - 10.2023

Childcare Worker

Private Care
12.2019 - 05.2021

Program Support Assistant

Walker Legal Nurse Consultants & Associates, Inc
11.2018 - 12.2019

Hair Salon Assistant

Scholastica Hair Salon
12.2017 - 11.2018

Voluntary Worker

VA New York Harbor Healthcare System
07.2017 - 12.2017

Summer Youth Employee

Recycle for Education
07.2017 - 08.2017

York College of The City University of New York

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