JoEllen Mort
Marcellus,NY
Summary
Outgoing customer service with experience overseeing multiple tasks and managing all office duties successfully. Hardworking professional committed to providing outstanding customer service and assistance. I would be a dependable employee who would be an asset to your company.
Overview
42
42
years of professional experience
Work History
Office Administrator Coordinator
Aqualogics Systems, Inc.
Syracuse, United States
01.2006 - Current
- Office manager with proactive correspondence management, document coordination and customer relations.
- Processed payroll including verified salaried and hourly employee time cards to prepare accurate weekly payroll.
- Responsible for Accounts Payable, Accounts Receivable and collections.
- Order entry, receiving, shipping including packing list and all shipping paperwork.
- Bank reconciliations and bank deposits.
- Responsible all aspects of office operations including ordering office supplies and office maintenance.
- Answers business phone, directs calls, interacts in person with customers and venders with excellent customer service ability.
Receptionist
Penfield Mfg. Company
Syracuse, NY
01.1980 - 12.2005
- Answered central telephone system and directed calls accordingly.
- Managed multiple tasks and met time-sensitive deadlines.
- Confirmed appointments, communicated with clients and updated client records.
- Order Entry, filling, general office duties.
- Supported various administrative duties by proofreading, transcribing and invoicing
- Drafted professional memos, letters and marketing copy to support business objectives and growth
- Resolved customer problems and complaints
Education
No Degree - Business
Onondaga Community Collete
Syracuse, NYHigh School Diploma -
Solvay High School
Solvay, NY06.1978
Skills
- Customer Service including ability to maintain pleasant disposition under pressure
- Accounts Payable, Receivable, ordering entry, receiving, shipping, payroll, banking and customer service experience
- Complete jobs according to importance and maintain accuracy to detail
Timeline
Office Administrator Coordinator
Aqualogics Systems, Inc.
01.2006 - Current
Receptionist
Penfield Mfg. Company
01.1980 - 12.2005
No Degree - Business
Onondaga Community Collete
High School Diploma -
Solvay High School