Joellen Quick
Costa Mesa,CA
Summary
A dynamic, resourceful, and forward-thinking go-getter with the ability to wear many hats and a desire to help wherever needed. Motivated sales professional offering progressive sales and marketing experience. Results-oriented and energetic with unsurpassed interpersonal and communication strengths. Productive, hardworking, and known for consistent performance against target sales goals and customer service expectations.
Overview
33
33
years of professional experience
Work History
Server
Flowing Tide Pub
02.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Administrative Coordinator for the Engineering Department
SOUTH COAST PLAZA
11.2017 - Current
- Administrative support to the Engineering Department at South Coast Plaza and its facilities
- Worked extensively with in-house team members and SCP vendors
- Organized, updated and coordinated the office including but not limited to office orders, supplies, meeting schedules and classes for the engineers
- Built and maintained relationships with vendors and tenants
- Organized and updated office reports and tenant requests to streamline our processes
- Regularly used Microsoft Word, Microsoft Excel and Nexus during my duties.
Sales Executive
OC INROOM MAGAZINE
09.2016 - 04.2017
- Continuing to service all viable accounts after the sale has been made
- Ongoing service includes maintaining good customer relations, facilitating ad proof approvals, helping advertisers meet their deadlines, and, most importantly, being our front-line liaison with each advertiser
- Aggressively pursue new business by following up on leads
- Regularly review competitive media and identify prospects and opportunities
- Build relationships in the community to assist the magazine reach revenue goals
- Works with clients to ensure timely payment for all sold and/or assigned accounts
- Vet and assess inbound partnership opportunities
- Assist with sales planning and participate with developing sales initiatives and tracking for weekly meetings
- Provide weekly forecasting, annual budgeting, and ongoing financial reporting
- Work with Product and Editorial team to evaluate, explore and execute on existing and new partnership opportunities
- Assist clients with development of innovative and creative campaign programs
- Ensure that media plans include accurate pricing and utilize approved products and available inventory
- Effectively communicates with publisher to ensure expectations being met.
Franchisee
JUICE PLUS
07.2006 - 08.2016
- Entrepreneurial in Network Marketing, passionate about building productive relationships with clients, partners and team members
- Talented in communications and prospecting, well-versed in identifying market trends and customer needs to create highly-targeted marketing campaigns.
Flight Attendant
DELTA AIR LINES, INC.
07.1991 - 08.2004
- Highly skilled in performing pre-boarding security checks of aircraft, passengers and baggage
- Comprehensive knowledge of flight and emergency procedures
- Profound ability to operate emergency equipment effectively
- Demonstrated ability to use superior judgment to conduct safe and efficient flights
- Provided information, guidance, and assistance for safety and comfort to passengers on board aircraft
- Complied with all aviation rules and regulations for safety and protection
- Excellent hospitality acumen
- Good organizational and time management skills
- Track record of providing constant attention to passengers or guests, offering them with a safe and comfortable on board experience
- Excellent verbal and written communication skills
- Proven ability to communicate technical information to passengers in a precise and customer-friendly way
- In-depth knowledge of standard and advanced protocols of airline industry.
Education
Delta Air Lines FA Training Academy
Bachelor of Science, Marketing - Marketing
San Diego State University
San Diego, CA05.1991
Skills
- Microsoft Office (Word, Excel, PowerPoint)
- Microsoft Outlook
- QuickBooks
- Strong Work Ethic
- Sales expertise
- Performance Improvement
- Item promotion
Timeline
Server
Flowing Tide Pub
02.2024 - Current
Administrative Coordinator for the Engineering Department
SOUTH COAST PLAZA
11.2017 - Current
Sales Executive
OC INROOM MAGAZINE
09.2016 - 04.2017
Franchisee
JUICE PLUS
07.2006 - 08.2016
Flight Attendant
DELTA AIR LINES, INC.
07.1991 - 08.2004
Delta Air Lines FA Training Academy
Bachelor of Science, Marketing - Marketing
San Diego State University
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