Summary
Overview
Work History
Education
Skills
Refurbishing old furniture, painting, and writing.
Timeline
Generic

JoEllen White

Denton,Texas

Summary

Energetic, positive Leader proficient in acquiring customers and servicing accounts to promote consistent revenue growth. Expert MS Office Suite user skillful in lead optimization, customer problem-solving, influence, and negotiation skills. Bringing top-notch planning and multitasking abilities packaged with industrious and driven approach. Team player with winning attitude and passion for creativity, happy customers, and a positive work environment. Teamwork makes the dream work!

Overview

20
20
years of professional experience

Work History

Licensed Insurance Sales Contractor

Alliance Integrity Group
03.2023 - Current
  • Consulted with customers to assess requirements, offer product recommendations and resolve technical issues after sales.
  • Employed variety of sales practices to accommodate each customer's individual needs and overcome objections.
  • Used strong customer service skills to develop loyal customer base, to increasing repurchasing rates.
  • Orchestrated efficient and performance-oriented daily work plan to maximize time usage and customer connections.
  • Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
  • Conducted daily follow-up calls to answer client's questions and manage sales process.
  • Used prospecting and client development techniques to produce fresh leads and maintain solid conversion rate.

Independent Contractor

VIA Transportation Inc., River North Transit LLC.
06.2022 - Current
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Kept site work safe and in line with budget and schedule
  • Negotiated fees and contracts to reach mutually beneficial agreements with clients.
  • Analyzed user feedback to gather input and identify areas required for improvement.

Independent Contractor

UBER Technologies
05.2017 - 07.2022
  • Delivered outstanding service to customers to maintain and extend relationships as one of DFW highest rated drivers
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands
  • Evaluated demand, compensation, and traffic trends to understand competitive environments and assess current strategies
  • Set and revised production schedules to meet changing demands
  • Handled all issues with relative ease by implementing best practices and applying critical thinking skills to find best solutions, including reporting practices and emergency response for customer violations
  • Established clear priorities and production quality standards
  • Maintained zero site accidents and lost work days for three years
  • Completed accurate expense reports and yearly budgets for tax filing .

Administrative Assistant

Hisun Motors Corp
07.2012 - 02.2017
  • Day to day administrative support assistance to CEO, Marketing, and
  • HR teams in a variety of Corporate and Divisional needs
  • Documented call records using multiple systems for asset protection, and communicates on an intermediate level with others (internally or externally) to provide, exchange, or verify information, answer inquiries, address issues, or resolve problems or complaints
  • Work with confidential/sensitive information such as state licensing, drafting purchase agreements, managing credit cards, paying bills, and maintaining legal documents in locked files.

Outside Sales Associate

Progress Sales Of Texas
03.2012 - 07.2012
  • Assists in creating and maintaining responsible budget practices for coordinating events and seminars
  • Developed company personnel policies, standard operating procedures and employee training manuals
  • Managed the employee rewards programs, Identified, and actively pursued new business opportunities to expand the current customer base by working with management in developing sales strategies and new account targeting
  • Captured new business opportunities within current customers through numerous strategies such as new product introduction, account targeting, and marketing the current product line
  • Collaborated with vendor representatives and company customers to set up optimal delivery schedules.

Volunteer

Peace Keepers Of Sacramento
07.2011 - 02.2012
  • Worked with community organizations and government agencies to increase outreach and service utilization
  • Developed relationships in communities to promote support and awareness for families suffering from physical abuse
  • Courage2BU

Contracted Assistant

Dynamic Office Solutions
05.2009 - 02.2012
  • Captured new business opportunities within current customers through numerous strategies such as new product introduction, account targeting, and marketing current product lines
  • Drove positive product trials for Proctor and Gamble and Kirkland
  • Conducted job analysis and job evaluations, resulting in quality job specifications.

Mental Health Technician

American River Residential
02.2011 - 10.2011
  • Assisted in facilitating the treatment milieu
  • Interacted with patient and family in an advocacy and informative role
  • Applied de-escalation and limit-setting techniques to promote patient cooperation
  • Participated in team meetings, monthly training and quality improvement initiatives
  • Documented patient medical charting
  • Demonstrated an understanding of and adherence to the Code of
  • Conduct that reflected the Company's values and a commitment to mental health services
  • Managed the client rewards programs.

Administrative Assistant Intern

McKenna Pacific Appraisals
06.2010 - 06.2011
  • Handled client correspondence and tracked records to foster office efficiency
  • Executed record filing system to improve document organization and management
  • Updated spreadsheets and databases to track, analyze and report on performance and sales data.

02.2009 - 05.2011
  • Worked with community organizations and government agencies to increase outreach and service utilization
  • Fund raising and events to raise funds and spread awareness for victims of sex-trafficking.

Casa De Santa Fe/MBK Senior Living - Nutrition Services
09.2008 - 05.2009
  • Assisted patient’s clients with meal plan development, addressing individualized dietary requirements
  • Developed nutrition plans addressing individual patient conditions, including diabetes and food allergies
  • Participated in team meetings and quality Improvement initiatives
  • Adhered to hospital policies and procedures.

Sales Partner

Brighton Collectibles
10.2007 - 02.2008
  • Worked as sales partner in flexible and diverse retail environment
  • Used consultative sales approach to understand and meet customer needs
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.

Office Manager

S. White Construction
08.2003 - 12.2007
  • Designed company logo and marketed services
  • Compared vendor prices and negotiated for optimal savings
  • Handled all incoming business and client requests for information
  • Coordinated special projects and managed schedules
  • Budgeting, filing, and accounting
  • Worked with realtors to decide on purchases for optimal return on housing value after renovations
  • Designed new home purchases for renovations for optimal returns.

Provider

Children's Home Of California, Daycare
08.2006 - 05.2007
  • Applied positive behavior management techniques to enhance social interactions and emotional development
  • Set structured boundaries of care for individual growth and motivation
  • Interacted with children and family members in an advocacy and informative role
  • Promoted a safe and secure environment to support a safe delivery of care

Education

MBA - Human Resources Management

University of Phoenix
Phoenix, Arizona
09.2016

Bachelor of Science - Human Services

University of Phoenix
Phoenix, Arizona
06.2013

Skills

  • Office Administration
  • Filing and data entry
  • Advanced MS Office Suite
  • Contract Agreement Preparation
  • Customer and Client Relations
  • Client Correspondence
  • Problem resolution
  • Relationship development
  • Project organization
  • Supervision
  • Time Management
  • Safety and compliance
  • Effective communication
  • Legal Advising
  • Account Management
  • Professional Networking
  • Price Negotiation
  • Product or Service] Expertise
  • Lead Prospecting
  • Interpersonal Communication Skills
  • Performance Goals
  • B2B Sales and Service
  • Effective Project Management
  • Active Learning
  • Thorough Knowledge of Product
  • Goal Attainment
  • Paperwork Drafting
  • Operational Efficiency

Refurbishing old furniture, painting, and writing.

I have to have creative outlets. I yard sale to find classic pieces of furniture that need a makeover. This is my golf, my happy place. 

Timeline

Licensed Insurance Sales Contractor

Alliance Integrity Group
03.2023 - Current

Independent Contractor

VIA Transportation Inc., River North Transit LLC.
06.2022 - Current

Independent Contractor

UBER Technologies
05.2017 - 07.2022

Administrative Assistant

Hisun Motors Corp
07.2012 - 02.2017

Outside Sales Associate

Progress Sales Of Texas
03.2012 - 07.2012

Volunteer

Peace Keepers Of Sacramento
07.2011 - 02.2012

Mental Health Technician

American River Residential
02.2011 - 10.2011

Administrative Assistant Intern

McKenna Pacific Appraisals
06.2010 - 06.2011

Contracted Assistant

Dynamic Office Solutions
05.2009 - 02.2012

02.2009 - 05.2011

Casa De Santa Fe/MBK Senior Living - Nutrition Services
09.2008 - 05.2009

Sales Partner

Brighton Collectibles
10.2007 - 02.2008

Provider

Children's Home Of California, Daycare
08.2006 - 05.2007

Office Manager

S. White Construction
08.2003 - 12.2007

MBA - Human Resources Management

University of Phoenix

Bachelor of Science - Human Services

University of Phoenix
JoEllen White