Summary
Overview
Work History
Skills
Timeline
Generic

JoEllen Ziesmer

Elk Rapids

Summary

Compassionate healthcare professional with background in medical assistance, known for high productivity and efficient task completion. Possess specialized skills in patient care, medical record keeping, and clinical procedures. Excel in communication, empathy, and teamwork, ensuring optimal patient experiences and seamless support to healthcare teams.

Overview

20
20
years of professional experience

Work History

Medical Assistant Non-certified

Munson Healthcare
Traverse City
05.2011 - Current
  • Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
  • Documented notes during patient visits.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Changed dressings on wounds to prevent infection and check for healing.
  • Collected, labeled and stored laboratory specimens properly prior to testing.
  • Administered injections, medications and treatments as directed by the physician.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.

Patient Access Registrar

Munson Healthcare
Traverse City
06.2012 - 01.2020
  • Registered patients by completing face-to-face interviews to obtain demographic, insurance, and medical information.
  • Greeted patients and visitors in a professional manner, providing assistance as needed.
  • Adhered to HIPAA requirements to safeguard patient confidentiality.
  • Obtained necessary signatures for privacy laws and consent for treatment.

Pharmacy Technician

River Pharmacy
Elk Rapids
06.2005 - 05.2011
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
  • Assisted customers by answering questions, locating items or referring to pharmacist for medication information.

Skills

  • Medical supply inventory
  • Professionalism and ethics
  • EKG set up and monitoring
  • Lab equipment operation
  • CPR
  • Phlebotomy
  • Orthopedic splints
  • Clinical and administrative support

Timeline

Patient Access Registrar

Munson Healthcare
06.2012 - 01.2020

Medical Assistant Non-certified

Munson Healthcare
05.2011 - Current

Pharmacy Technician

River Pharmacy
06.2005 - 05.2011
JoEllen Ziesmer