Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joellis Stormes

Sunrise,FL

Summary

Proven track record of enhancing operational efficiency, evidenced by my tenure at Red Coat’s Inc., where I spearheaded a team to improve cleaning protocols and reduce material waste. Skilled in supply inventory control and process optimization, I excel in creating streamlined workflows and fostering team collaboration. My analytical abilities and commitment to excellence have consistently resulted in heightened customer satisfaction and operational advancements.

Overview

13
13
years of professional experience

Work History

Red Coat’s Inc.

General Cleaners
08.2023 - Current

• Performs heavy cleaning duties, including cleaning floors, shampooing rugs, floor maintenance and restorations.
• Washing walls and glass, cleaning restrooms, dusting office furniture, and removing trash.
• Daily maintenance tour in the production factory and other departments.
• Restock of materials in janitor.
• Training and supervision of personnel on proper techniques and daily routines.
• Planning, organization, decision making and resolving issues, good communication.

Inversora VG&V, C.A.

New Holland Construction
01.2011 - 06.2018

• Provided an elevated customer experience.
• Assisted customer with selection of construction and industrial machinery.
• Analyze market to identify sales opportunities.
• Contact and follow up with potential clients.
• Communicate and share news about products and services, as well as promotions.
• Advice to clients based on their specific needs (advice, demonstration, payment possibilities and financing, among others).
• Budget preparation.
• Closing sales.
• Preparation of visit reports, products of interest, commercial possibilities, specific requirements.
• Track and deliver equipment.
• Collaborate on sales estimates.
• Conduct customer satisfaction surveys.
• Identify improvements and needs.
• Respond to customer complaints.
• Effective communication, both verbal and written.

Education

Bachelor’s Degree in Industrial Relations

University of Carabobo
Venezuela
08.2015

Skills

  • Flexible and adaptable
  • Research and analytical skills
  • Confidentiality and data protection
  • Ease with computers
  • Supply inventory control
  • Document and file management
  • Appointment coordination
  • Process optimization

Timeline

Red Coat’s Inc.

General Cleaners
08.2023 - Current

Inversora VG&V, C.A.

New Holland Construction
01.2011 - 06.2018

Bachelor’s Degree in Industrial Relations

University of Carabobo
Joellis Stormes