Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Have been a musician for over 20 years, I’m A huge animal lover, and I love Thrifting and collecting
Languages
Timeline
Generic

JOELL RAE GLIDDEN

AUSTIN,TX

Summary

Dynamic Fleet Operations worker with extensive experience in food safety and customer service at Texas French Bread. Recognized for consistently producing high-quality baked goods and fostering customer relationships. Adept at grocery inventory management and maintaining a positive attitude, ensuring exceptional service and satisfaction in fast-paced environments.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Fleet Operations Manager

Texas French Bread
Austin, TX
02.2024 - Current

Conducted overnight packaging for bakery supplying multiple accounts in Austin, Texas.

Performed duties with precision within established timeframes.

Cashier/ Grocery

Wheatsville Co-op
Austin, TX
01.2023 - 02.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Adapted schedule to accommodate business demands.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.

Shift Lead

Nervous Charlie’s Bagels
Austin, TX
05.2021 - 01.2023
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Prepared high-quality bagel sandwiches that earned the company the best bagels accolade for multiple consecutive years.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
  • most importantly, prepared some of the best bagel sandwiches ever, to one of the busiest places in Austin, Texas. We sold out every weekend.

Cashier

Twin Liquors
Austin, TX
05.2017 - 06.2019

Provided attentive customer assistance, enhancing their shopping experience.

Delivered exceptional customer service consistently.

Baker

Upper Crust Bakery
Austin, TX
02.2006 - 05.2017
  • Produced consistently high-quality baked goods for customers.
  • Complied with health and safety codes to protect staff and customers.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
  • Collaborated with team members to complete tasks and maintain smooth running of bakery.
  • Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
  • Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
  • Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.

Education

Baking & Pastry -

California Cullinary Academy
San Francisco, CA
06.1998

Skills

  • Food safety
  • FOH/ BOH experience with the focus on baking and pastry
  • Retail/ customer service/ cashier experience
  • grocery inventory/ stocking
  • Positive attitude and willing to learn new things

Accomplishments

I have lived in Austin, Texas for almost 20 years. I worked at upper crust bakery for 11 of those years as a baker. I have also received employee of the month at a handful of jobs!

Certification

Food Safety in Texas

Have been a musician for over 20 years, I’m A huge animal lover, and I love Thrifting and collecting

I have lived in Austin, Texas for almost 20 years, I have been a musician for the majority of my time living here, I also love animals and collecting and Thrifting and trying new restaurants!

I am relocating to Boise, Idaho at the end of May 2025, and I am looking forward to new experiences and adventures alike.

Languages

Spanish
Elementary

Timeline

Fleet Operations Manager

Texas French Bread
02.2024 - Current

Cashier/ Grocery

Wheatsville Co-op
01.2023 - 02.2024

Shift Lead

Nervous Charlie’s Bagels
05.2021 - 01.2023

Cashier

Twin Liquors
05.2017 - 06.2019

Baker

Upper Crust Bakery
02.2006 - 05.2017

Baking & Pastry -

California Cullinary Academy