Joellyn Aytes
Swanton,OH
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
21
21
years of professional experience
Work History
Sales Associate
Kroger
Swanton, OH
11.2021 - Current
- Handled customer complaints in a professional manner.
- Maintained up-to-date knowledge of store merchandise and policies.
- Assisted customers with product selection, sizing and styling.
- Helped customers find specific products, answered questions, and offered product advice.
- Developed trusting relationships with customers by making personal connections.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Engaged customers in friendly, professional dialogue to determine needs.
- Adhered to company initiatives and achieved established goals.
- Assessed customer needs to provide assistance and information on product features.
- Collected payments and provided accurate change.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Bagged or packaged purchases and wrapped gifts.
Cafeteria Worker
Wheeler High School
Valparaiso, IN
01.2004 - 03.2019
- Used proper portion sizes when serving meals to customers.
- Followed health and safety regulations when preparing meals or handling food products.
- Trained new staff members on proper food handling techniques and safety protocols.
- Recorded daily sales transactions into the point-of-sale system.
- Provided nutritional information about menu items upon request.
- Received orders from vendors and restocked supplies accordingly.
- Stocked shelves with necessary supplies for cafeteria operations.
- Assisted in the preparation of food items, such as sandwiches, salads, and desserts.
- Restocked utensils and condiments on the cafeteria line as needed.
- Rotated stock items so that older items are used first.
- Ensured that all ingredients were fresh before using them for meal preparation.
- Checked expiration dates on food products prior to use.
- Operated cash registers accurately and efficiently to process payments from customers.
Education
High School Diploma -
Wheeler High School
Valparaiso, IN06-1990
Skills
- Order Processing
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Service-oriented
- Building rapport
- Reliable and punctual
- Energetic self-starter
- Relationship Building
- Customer Service
- Listening Skills
- Professional Demeanor
- Meeting deadlines
- Excellent communication skills
- Problem-solving skills
Timeline
Sales Associate
Kroger
11.2021 - Current
Cafeteria Worker
Wheeler High School
01.2004 - 03.2019
High School Diploma -
Wheeler High School