Joelma Teresa Jose Livulo
Washington,VA
Summary
Dynamic Sales Assistant with proven expertise in relationship building and cash handling, honed at Econ Construtora. Excelled in enhancing customer satisfaction and exceeding sales targets through effective team collaboration and personalized service. Skilled in leveraging social media engagement to boost promotional events, contributing significantly to team success.
Overview
1
1
year of professional experience
Work History
Sales Assistant
Econ Construtora
03.2023 - 01.2024
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
Education
Human Resources Management - Human Resources Management
Centro Universitário De Excelência Eniac
São Paulo, Brazil Skills
- Cash handling
- Goal oriented
- Relationship building
- Stock management
- Customer needs assessment
- Opening and closing procedures
- Task prioritization
- Team collaboration
- Social media engagement
- Promotional event support
- Returns and exchanges
Languages
Portuguese
Native or Bilingual
Spanish
Limited Working
Timeline
Sales Assistant
Econ Construtora
03.2023 - 01.2024
Human Resources Management - Human Resources Management
Centro Universitário De Excelência Eniac
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