Joelne' Patterson
Pulaski,TN
Summary
Detailed & goal-oriented individual with 10+ years of experience in automotive manufacturing. Highly organized, proactive and punctual with a team-oriented mentality. Hardworking and reliable with a passion of obtaining additional knowledge and seeking opportunities to expand skills while facilitating company growth.
Overview
11
11
years of professional experience
Work History
Quality Assurance Specialist
Century Mold Co
Pulaski, TN
04.2024 - Current
- Investigated customer complaints regarding quality issues and implemented corrective actions accordingly.
- Created reports summarizing findings from inspections and tests conducted.
- Assisted in developing training materials related to quality assurance topics.
- Worked closely with suppliers to ensure that components met required specifications.
- Monitored production operations for conformance to established quality standards.
- Collaborated with cross-functional teams across the organization to ensure adherence to quality objectives.
- Participated in supplier evaluation activities including audits, assessments, evaluations.
- Ensured compliance with all relevant safety regulations during testing phases.
- Reviewed customer requirements and specifications to ensure products met standards.
- Managed customer complaints, coordinating investigations, and ensuring effective resolutions.
- Conducted inventory for both raw materials and finished goods.
Safety Coordinator
Century Mold Co
Pulaski, TN
04.2024 - Current
- Conducted regular safety meetings, orientations and training sessions for employees.
- Participated in business safety committee meetings and health and safety audits.
- Inspected specified areas to verify presence of fire prevention equipment, safety equipment and first-aid supplies.
- Trained new employees in proper safety procedures to minimize accidents with proper behaviors.
- Maintained adequate supply of approved safety and PPE supplies for work force.
- Assisted in the design of ergonomic workstations to reduce risk of injury from repetitive motion or awkward postures.
- Performed daily workplace inspections to identify potential hazards and corrective action plans.
Quality Engineer
Saargummi
Pulaski, TN
09.2022 - 04.2024
- Developed and maintained Quality Assurance procedures in accordance with ISO 9001 & IATF 16949:2016 standards.
- Analyzed customer complaints and feedback, conducted investigations, and implemented appropriate corrective actions.
- Reviewed engineering drawings, process specifications, test requirements, inspection plans, and other technical documents for accuracy.
- Conducted internal audits to ensure compliance with regulatory requirements and company policies and procedures.
- Monitored production activities to ensure conformance to established methods and procedures.
- Investigated non-conformances using problem solving techniques such as 8D or 5 Why's methodologies.
- Collaborated with cross-functional teams to develop solutions that improve overall product quality.
- Coordinated testing activities according to approved protocols and documented results accurately in a timely manner.
- Prepared detailed reports outlining findings from investigations into customer complaints or other sources of information.
- Built lasting rapport with clients and vendors to foster satisfaction and loyalty.
- Prepare documentation for customer approval and/or satisfaction (i.e.: Control Plan, PFMEA, PPAP).
Line Leader
Saargummi
Pulaski, TN
03.2017 - 09.2022
- Managed daily staff rotations and ensured workers were in their assigned positions.
- Monitored production lines to ensure accuracy of product quality, quantity, and timing, watching for pileups and jams.
- Provided guidance and instruction to employees on safety protocols and operating procedures.
- Maintained accurate records of line performance, employee hours worked, and inventory levels to report and review with management.
- Performed regular inspections of equipment to identify maintenance needs or potential issues.
- Trained new hires on the use of machinery and standard operating procedures.
- Resolved conflicts between coworkers in a professional manner while maintaining a safe working environment.
- Troubleshoot equipment.
- Implemented changes as directed by management to improve overall productivity.
- Assisted other departments during peak periods or when additional support was required.
- Used hand trucks and forklifts to unload, load, and transport items.
- Attached identification labels to finished packaged items or stamped lot number, and shipping information on containers.
- Compared work order in relation to customer demand to ensure on-time shipment.
Quality Lab Technician
Magneti Marelli
Pulaski, TN
05.2015 - 03.2017
- Compiled laboratory test data and performed analyses.
- Completed equipment logbooks or inventory forms to support testing procedures.
- Interpreted test results, compared to specifications and control limits and recommended data for release.
- Identified and troubleshot equipment problems.
- Maintained lab cleanliness and safety standards.
- Monitored testing procedures to meet established item specifications, standard test methods or protocols.
- Received and inspected raw materials.
- Performed visual inspections of finished products.
- Conducted tests on product samples and recorded results.
- Analyzed and interpreted test data and determined performance and reliability of materials.
- Verified the accuracy of test results by performing repeatability studies on various samples.
- Prepared reports summarizing the results of quality assurance activities.
- Prepared Red Rabbits to ensure assembly production equipment was capable to detecting non conforming product.
Assembly Line Operator
Magneti Marelli
Pulaski, TN
07.2013 - 05.2015
- Inspected parts for defects, ensuring quality standards were met prior to packaging.
- Monitored equipment performance and reported any malfunctions or issues to supervisors.
- Adjusted machine settings as necessary to optimize production efficiency.
- Maintained a clean and organized work area in compliance with safety regulations.
- Operated automated assembly line machines, including robotic arms and conveyor systems.
- Loaded materials onto production lines and ensured proper feeding of components into machinery.
- Tracked inventory levels to ensure adequate supplies were available for production runs.
- Recorded production output data in logbooks and computer databases.
- Verified product counts at the end of each shift before submitting reports to management.
- Collaborated with other operators on the assembly line to meet daily goals for productivity and accuracy.
- Completed accurate assembly work by positioning and aligning components.
- Sorted and placed materials or items on racks, shelves, or in bins according to a predetermined sequence.
Education
High School Diploma -
Giles County High School
Pulaski, TN05-2011
Skills
- Documentation And Reporting
- Performance Monitoring
- Customer Service
- Safety Procedures
- Materials Inspection
- Finished Product Inspection
- Detail Oriented
- Establishing and Enforcing Policy
- Personnel Management
- Communication proficiency
Timeline
Quality Assurance Specialist
Century Mold Co
04.2024 - Current
Safety Coordinator
Century Mold Co
04.2024 - Current
Quality Engineer
Saargummi
09.2022 - 04.2024
Line Leader
Saargummi
03.2017 - 09.2022
Quality Lab Technician
Magneti Marelli
05.2015 - 03.2017
Assembly Line Operator
Magneti Marelli
07.2013 - 05.2015
High School Diploma -
Giles County High School