Summary
Overview
Work History
Education
Skills
Timeline
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Joely Henriquez

Miami

Summary

Well-organized Human Resources professional bringing 5 years of relevant experience in fast-paced HR environments. Communicative and decisive with focus on improving and retaining quality in HR administration, employee relations, and leadership development.

Overview

6
6
years of professional experience

Work History

HR Generalist

Baptist Health South Florida
09.2022 - Current
  • Partner with department leaders to address staffing issues, disputes, employee terminations, and disciplinary procedures for all ancillary departments throughout the hospital.
  • Collaborate with supervisors, managers, and directors to identify and address employee relations concerns.
  • Partner with department leaders on a monthly basis to review KPIs and evaluate department progress towards organization goals and objectives.
  • Advocate for staff members, helping to identify and resolve conflicts.
  • Provide recommendations to department leaders on progressive disciplinary action steps.
  • Facilitate monthly entity specific orientation program for new hires and transfers.
  • Conduct exit interviews with employees leaving the organization to identify areas of success and opportunities for improvement.
  • Provide guidance and interpretation of company policies to leaders and employees.
  • Conduct employee surveys and interviews to evaluate employee satisfaction and engagement.
  • Review employee survey results and feedback with department leaders and assist in developing action plan items in collaboration with Organizational Development Consultant.
  • Complete in-depth investigations into workplace claims, including sexual harassment, workplace violence, and discrimination, and ensure proper documentation and follow up actions are taken.
  • Partner with HR Centers of Excellence to follow up on employee inquiries.


HR Coordinator

TGH Urgent Care Powered by Fast Track
11.2019 - 09.2022
  • Maintained human resources information system and kept employee files up to date and accurate.
  • Executed full cycle recruitment process by posting job ads, filtering applications, screening applicants, scheduling interviews, extending offers, and drafting offer letters.
  • Managed company-wide recognition and appreciation programs to boost morale and foster a positive work environment.
  • Completed employee employment verifications and unemployment paperwork prior to hire or termination.
  • Ensured timely processing of life event changes, diligently updating employee records as needed.
  • Managed continuous enrollment processes, as well as yearly enrollment periods.
  • Managed onboarding process from start to finish, including coordination of pre-employment background checks and drug screenings.
  • Conducted regular meetings with regional leaders to discuss progress of newly onboarded employees and identify areas for improvement.
  • Responded to general human resources and payroll inquiries.

HR Administrator

Ashley Furniture Industries, Inc
02.2019 - 11.2019
  • Managed on-boarding process for newly hired employees, which included distribution of all paperwork.
  • Provided HR administrative support to all employees in FL, totaling approximately 2,000 employees.
  • Coordinated pre-employment screenings, background checks, and documentation requirements to expedite hiring timelines and reduce potential delays in bringing talent onboard.
  • Completed I9 forms and verified work authorization documentation for all employees in FL.
  • Worked closely with new hires, answering questions and addressing various concerns during onboarding process.
  • Facilitated thorough orientation sessions on a weekly basis, introducing new hires to key company information.
  • Processed Employee Status Changes in HRIS database, ensuring accuracy and timely disbursement.

Recruiter

Ashley Furniture Industries, Inc
09.2018 - 02.2019
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
  • Coordinated schedules to arrange management interviews with applicants.
  • Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
  • Enhanced recruitment process for faster hiring by utilizing various sourcing tools such as job boards, social media, and networking events.
  • Operated and maintained applicant tracking and candidate management systems.
  • Organized and facilitated job fairs and networking events, increasing visibility and candidate pipeline.

Education

Bachelor of Arts - Public Relations

Valdosta State University
Valdosta, GA
12.2017

Skills

  • HR Policies and Procedures
  • Talent Management
  • Employee Relations
  • Conflict Resolution
  • Employee Engagement
  • HR Analytics
  • Management Development and Coaching
  • Employee Investigations
  • Analytical and Critical Thinking
  • Emotional Intelligence
  • Written and Verbal Communication Skills

Timeline

HR Generalist

Baptist Health South Florida
09.2022 - Current

HR Coordinator

TGH Urgent Care Powered by Fast Track
11.2019 - 09.2022

HR Administrator

Ashley Furniture Industries, Inc
02.2019 - 11.2019

Recruiter

Ashley Furniture Industries, Inc
09.2018 - 02.2019

Bachelor of Arts - Public Relations

Valdosta State University
Joely Henriquez