Joely Romero
Compton,CA
Summary
Detail-oriented Medical Assistant skilled in patient scheduling, clinical support, and communication. Proven ability to enhance patient care and ensure operational efficiency. Personable Medical Assistant bringing hands on experience balancing administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.
Overview
4
4
years of professional experience
Work History
Front and Back Office Medical Assistant
CALIFORNIA UROLOGY
Lakewood, California
03.2025 - Current
- Scheduled appointments and coordinated follow-up visits for patients.
- Prepared examination rooms and maintained cleanliness standards.
- Communicated effectively with patients to address inquiries and concerns.
- Recorded patient vital signs, medical history, medications, allergies, immunization dates, test results, and other relevant information into EHR system.
- Provided support to physicians during examinations and procedures.
- Educated patients about medications, procedures and physician's instructions.
- Collected, labeled and stored laboratory specimens properly prior to testing.
Assistant Manager
Dominos Pizza Inc.
Long Beach, California
01.2022 - 02.2025
- Supported team members in achieving sales goals through effective communication.
- Trained new employees on store policies and procedures efficiently.
- Resolved customer inquiries and complaints with professionalism and care.
- Collaborated with management on developing strategic plans for achieving business goals.
- Reviewed completed work to verify consistency, quality, and conformance.
Education
Some College (No Degree) - Medical Assistant Training
Hope Builders
Santa Ana, CA11-2024
High School Diploma -
Dominguez High School
Paramount, CA06-2022
Skills
- patient scheduling
- clinical support
- sales training
- problem solving
- Medical equipment sterilization
- Injections administration
- Catheter changes
Urodynamic & Bladder Therapy Support
- Assisted with multichannel urodynamic studies (Uroflow & CMG)
- Supported PTNS therapy for overactive bladder
- PTNS electrode placement, stimulation parameter adjustment, and treatment documentation
Languages
Spanish
Native/ Bilingual
Timeline
Front and Back Office Medical Assistant
CALIFORNIA UROLOGY
03.2025 - Current
Assistant Manager
Dominos Pizza Inc.
01.2022 - 02.2025
Some College (No Degree) - Medical Assistant Training
Hope Builders
High School Diploma -
Dominguez High School