Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Joelyan Rivera

Operations Coordinator
Orlando,FL

Summary

Offering excellent project management, multi-tasking and communication skills to coordinate multiple, concurrent projects with competing demands. Makes sound decisions in high-pressure settings and utilize analytical problem-solving skills to troubleshoot and resolve issues. Articulate communicator with strong customer service skills. Well-organized Clerk possessing proven file management, data entry and calendar maintenance talents. Focused on boosting team productivity with accurate administrative support. Diligent about responding to internal and external requests for information.

Overview

1
year of professional experience

Work History

NBC Universal Studios
Orlando, Florida

Tech Base Coordinator
08.2022 - Current

Job overview

  • Produced thorough, accurate and timely reports of project activities.
  • Monitored milestones and deliverables to stay ahead of schedules and proactively spot potential roadblocks.
  • Maintained project schedules by managing deadlines and adjusting workflow.
  • Maintained close connection with project personnel to quickly identify and resolve problems.
  • Identified, addressed and either resolved or escalated project issues.
  • Coached and trained team members on responsibilities and procedures.
  • Mentored and onboarded new staff members to establish top client satisfaction.
  • Prepared reports to track employee progress and recruitment needs for future training.
  • Followed confidentiality rules to preserve data quality and reduce potential information compromise.
  • Performed data entry and recordkeeping tasks to track company correspondence and updates.

Education

Valencia College
Orlando

Bachelor of Science from Business Management
12.2023

Valencia College
Orlando, FL

Associate of Science from Business Administration And Management
05.2022

Skills

  • Data Analysis
  • Performance Monitoring
  • Documentation and Reporting
  • Work Planning and Prioritization
  • Technology Implementation
  • Verbal and Written Communication
  • Team Leadership
  • Coaching and Mentoring
  • Information Confidentiality
  • Deadline Driven
  • MS Office
  • Researching and Compiling Data
  • Job inspections

Timeline

Tech Base Coordinator

NBC Universal Studios
08.2022 - Current

Valencia College

Bachelor of Science from Business Management

Valencia College

Associate of Science from Business Administration And Management
Joelyan RiveraOperations Coordinator