Joelyz Gutierrez
Ventnor police department
Pleasantville,NJ
1
Language
1
Certification
4
years of professional experience
Results-oriented Retail Professional with expertise in cash handling, customer service, and transaction processing. Strong communication and analytical skills enhance operational efficiency and customer satisfaction. Effective in conflict resolution and teamwork, contributing to overall team success while embracing new challenges. Resourceful Police Officer focused on maintaining order and public safety, responding to emergencies, protecting people and property and promoting positive community relations.
Work History
Special Law Enforcement Officer
3 Months- Patrolled assigned areas, responding to emergency calls and maintaining public safety
- Served as a dedicated public servant by upholding the law and protecting citizens, fostering a sense of safety and security within the community.
- Enhanced community safety by conducting regular patrols and responding to emergency calls promptly.
Lifeguard
10 Months- Monitored pool areas and enforced safety rules to prevent accidents and maintain guest safety.
- Responded quickly to distress signals, performing rescues and emergency care as needed.
- Assisted with watermark opening and closing procedures to ensure readiness and compliance.
- Provided friendly customer service to guests and addressed concerns.
TJ Maxx Sales Associate
5 Months- Greeted customers and resolved product questions to support positive shopping experience.
- Operated POS register accurately, processed cash, credit, and returns efficiently.
- Supported fitting room recovery by returning items and maintaining neat product displays.
- Tagged, sized, and straightened apparel to improve item visibility and accessibility.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Burger King Cashier
11 Months- Processed cash, card, and mobile payments accurately at front counter and drive-thru.
- Greeted customers promptly and entered orders with speed and attention to detail.
- Provided menu guidance and suggested add-on items to support guest satisfaction.
- Coordinated with kitchen staff to ensure accurate order flow during peak periods.
- Maintained clean, organized checkout area and supported food safety standards.
- Handled customer concerns professionally and escalated issues when needed.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Education
High School Diploma
- Relevant Coursework: Cosmetology
Bachelor of Arts - Law And Justice Studies
- Dean's List [Fall 2025 and Spring 2026]
- [Rowan Scholars] Scholarship Recipient
Skills
Public safety awareness
Emergency response
Problem-solving skills
Community engagement
Customer service
Integrity and reliability
Strong communicator
Certification
- Licensed [Hairstylist] - [2026-2028]
Languages
Spanish
Native or Bilingual
Timeline
Special Law Enforcement Officer
Ventnor police department
05.2026 - 08.2026Read More
Lifeguard
Island Waterpark at Showboat
03.2024 - 01.2025Read More
TJ Maxx Sales Associate
TJ Maxx
10.2023 - 03.2024Read More
Burger King Cashier
Burger King
07.2022 - 06.2023Read More
Rowan University
Bachelor of Arts from Law And Justice Studies
Read More
Atlantic County Institute Of Technology
High School Diploma
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