Joemella Dozier

NHC, Rehabilitation and Long Term care- Columbia, SC

WellPath Behavioral Health, Inpatient and Residential Treatment- Columbia, SC

Threee Rivers Behavioral Health, Residential Treatment- West Columbia, SC

Prisma Children's Hospital, GEneral and Emergency Pediatrics- Columbia, SC

Lexington Medical Extended Care, Long Term care and rehabilitation- Lexington SC

Midlands Regional Rehabilitation Hospital- Elgin, SC

• Assisted in training new hires on company policies and procedures related to the Claims Coordinator role,
• Maintained up-to-date knowledge of industry regulations, keeping compliant with state requirements while processing claims.
• Prepared claims summaries, loss stratification reports and mod analysis reports.
• Liaised between various departments within the organization to facilitate efficient communication flow during claims management processes.
• Maintained strict adherence to confidentiality guidelines, ensuring sensitive client information was securely handled and protected at all times.
• Managed high-volume caseloads, prioritizing tasks effectively to ensure timely resolution of all assigned claims.
• Organized and participated in claim review meetings.
• Monitored pending claims closely to identify potential issues or delays in processing promptly addressing them before escalation occurred.
• Delegated tasks to administrative support staff to organize and improve office efficiency.