Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic
Joemilan hotohot

Joemilan hotohot

Maasin

Summary

Dynamic F&B Operation Excellence Controller at Royal Caribbean International, specializing in quality assurance and waste reduction. Proven track record in enhancing operational efficiency and leading employee training initiatives. Skilled in menu development and effective communication, consistently delivering exceptional dining experiences while ensuring compliance with food safety standards.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

F&B Operation Excellence Controller

Royal Caribbean International
Miami
02.2011 - Current
  • The F&B Ops Excellence Controller position is responsible for two key areas; quality adherence and waste reduction. In both areas, the position helps to develop actionable plans to deliver the best F&B experience to our guests.
  • It leads the operational techniques and activities related to quality adherence within the F&B operational procedures conforming with all company SOPs. They’re responsible for examining processes in place to ensure product consistency and conformity.
  • All products and processes should be inspected on an ongoing basis to ensure that everything meets proper protocols and specifications, and any recommendations to improve the procedure should be shared with both the onboard and shoreside F&B teams for rectification.

New Store Opener

T.G.I.Frday's
Festival City
07.2007 - 07.2010
  • Planned and led training programs on staff development to enhance employee knowledge, engagement, satisfaction and performance.
  • Developed and implemented training programs for new kitchen staff members.
  • Provided ongoing coaching support for employees during their transition period from initial hire through full-time employment status.

Sous Chef

Royal Caribbean International
Miami
  • Improved performance of team members resulting in high-quality meals produced daily.
  • Prepared variety of foods according to exact instructions and recipe specifications.
  • Supervised kitchen food preparation in demanding, high-volume environments.

Culinary Operation Coordinator

Royal Caribbean International
Miami
  • Responsible for overall culinary paperwork.
  • Responsible for providing all tools, including uniforms, for the galley.
  • Updated and maintained databases with current information.

Line Cook

TGI Fridays
Festival City
  • Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
  • Operated fryers and grills according to instructions to maintain safety and food quality.
  • Handled advanced thawing and food pre-preparation for upcoming meals.

Education

Bachelor of Science - Agricultural Engineering

Xavier University, Ateneo De Cagayan
Cagayan De Oro City Philippines

Skills

  • Quality assurance
  • Waste reduction
  • Food safety compliance
  • Menu development
  • Inventory management
  • Effective communication
  • Problem solving
  • Leadership skills
  • Multitasking capacity
  • Operational efficiency
  • Employee training

Accomplishments

  • Employee of the Month
  • Cook of the Month Several times

Certification

  • American Culinary Federation
  • Train the Trainer
  • Lean Sigma Green Belt
  • ALPS Leadership
  • Advanced Integrated Pest Management Training

Timeline

F&B Operation Excellence Controller

Royal Caribbean International
02.2011 - Current

New Store Opener

T.G.I.Frday's
07.2007 - 07.2010

Sous Chef

Royal Caribbean International

Culinary Operation Coordinator

Royal Caribbean International

Line Cook

TGI Fridays

Bachelor of Science - Agricultural Engineering

Xavier University, Ateneo De Cagayan

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Joemilan hotohot