Joemmy Cruz
York,PA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
5
5
years of professional experience
Work History
School Leadership Team Member
Davis Elementary School
10.2023 - Current
- Designed course materials and supported implementation.
- Provided subject matter expertise on all courses, materials and lesson plans.
- Collaborated with administrators to determine course objectives.
- Reached out to vendors to evaluate available curriculums and associated materials.
- Delivered top-quality training documentation, manuals and tools addressing needs of specific specialist groups.
- Developed assessments and user polls to evaluate course effectiveness, altering content and delivery to achieve student learning goals.
Administrative Assistant
Hain Celestial
11.2019 - 10.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Created and maintained databases to track and record customer data.
- Assisted development and implementation of new administrative procedures.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Managed department budgets and generated financial reports for management review.
After-School Teacher
Jackson School
08.2018 - 11.2018
- Developed positive rapport with students of various and diverse backgrounds.
- Established open communication and positive relationships with students, parents, peers, and administrative staff.
- Reinforced positive behavior by encouraging efforts through affirmation statements and praising accomplishments.
- Provided warm, supportive environment for developing academic, social, and emotional growth.
- Maintained positive and professional classroom environment throughout school year.
- Worked one-on-one with students to determine strengths, weaknesses, and learning patterns.
- Developed communicative relationships with students and parents to support learning.
- Created and presented clever lessons to engage students and focus on core subjects necessary for personal and academic growth.
Education
High School Diploma -
William Penn Senior High School
York, PA06.2020
Skills
- Education Plans
- Training Program Development
- Shipment Verification
- Inventory Coordination
- Technical Support
- Product Development
- Report Writing
- Document Control
- Reception Oversight
- Invoice Processing
- Data Entry
- Proposal Writing
- Database Administration
- Customer Engagement
- Billing and Invoicing
- Epic Systems
- Order Verification
- Supply Restocking
- Interpreting Orders
- Verifying Orders
- Answering Customer Questions
Languages
Spanish
Native or Bilingual
Timeline
School Leadership Team Member
Davis Elementary School
10.2023 - Current
Administrative Assistant
Hain Celestial
11.2019 - 10.2022
After-School Teacher
Jackson School
08.2018 - 11.2018
High School Diploma -
William Penn Senior High School
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