JOENETRA DUPLESSIS
Killeen,TX
Summary
Talented marketing manager with demonstrated record of success in marketing management and campaign development. Successful at overseeing all stages of initiatives, building positive relationships and promoting products with innovative and forward-thinking approaches. Well-versed in tracking market trends and capitalizing on opportunities.
Overview
6
6
years of professional experience
Work History
Event Marketing Manager
Absolute Group LLC
Cherry Hill, NJ
09.2023 - Current
- Promoted from Event Coordinator to Event Marketing Manager.
- Partnered with Sales and Marketing to increase product awareness and placement with new clients, markets and stores resulting in increased sales.
- Developed relationships and maintained consistent communication with clients to ensure requirements were met, made any necessary changes/adjustments suggested by clients.
- Coordinated event logistics and publicity; including public relations, advertising, collateral material design, production, and distribution.
- Hired, trained and conducted performance evaluations of all marketing staff and coordinators.
- Supervised, managed projects and daily activities of the marketing, advertising, and promotional staff.
- Conducted market research to determine market requirements for existing and future products.
Financial Manager
United States Navy, USN
JB MDL, New Jersey
02.2019 - 10.2023
- Managed financial planning and analysis by handling key metrics, analyzing data and providing ideas for new initiatives.
- Executed demand and cost analyses and investigated pricing decisions, financial management and business expansion.
- Interacted with internal and external auditors to help complete audits and resolve issues.
- Supervised five finance team members while monitoring contracting, order processing, budgeting and financial reporting to ensure operational efficiency.
Customer Service Specialist
United States Navy, USN
JB MDL, NJ
03.2018 - 10.2023
- Resolved customer inquiries, questions and concerns to consistently offer quality service and meet performance benchmarks.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Led team engagement to assist cross-functional departments and achieve goals.
- Developed strategies for improving customer service processes based on feedback from customers and team members.
Logistics Supervisor
United States Navy, USN
JB MDL, New Jersey
03.2018 - 10.2023
- Provided smooth operations by maintaining communication with supervisors of other departments.
- Developed monthly reports complete with project timelines, corporate metrics and productivity measurements.
- Conducted regular meetings with customers, carriers, vendors, management and staff to address any issues or concerns regarding logistics procedures.
- Managed inventory control activities including tracking stock levels and ordering new materials when needed.
Education
Bachelor of Arts - Business Management
American Public University System
Charles Town, WV02.2023
Business Administration
American Public University System
Charles Town, WV02.2021
Skills
- Project Management
- Lead Generation
- Strategic Marketing
- ERP (Enterprise Resource Planning) Software
- Budget Analysis
- Marketing Program Management
- Problem Solving
- Communication
- Attention to Detail
- Time Management
- Microsoft Office Expertise
- Critical Thinking
- Business Development
- Campaign Monitoring
Timeline
Event Marketing Manager
Absolute Group LLC
09.2023 - Current
Financial Manager
United States Navy, USN
02.2019 - 10.2023
Customer Service Specialist
United States Navy, USN
03.2018 - 10.2023
Logistics Supervisor
United States Navy, USN
03.2018 - 10.2023
Bachelor of Arts - Business Management
American Public University System
Business Administration
American Public University System
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