Joe Slayden
Lewisville,TX
Summary
12+ years of proven success using Agile & SAFe methodologies, driving data-driven initiatives and a continuous improvement mindset to develop high-performance products and automate labor-intensive processes, resulting in a flat headcount as the company experienced 110% growth in 5 years. Highly adaptable and experienced in data analytics, e-commerce, pharmaceuticals/ healthcare, supply chain/logistics and banking.
Overview
29
29
years of professional experience
1
1
Certificate
Work History
Digital Product Manager-Ecomm and MarTech
Dave & Buster's
10.2022 - 07.2023
- Managed two branded e-commerce websites in close coordination with Director of Digital Marketing to design UX and user journeys, leveraging sites to drive 100% new revenue for online bookings for company in 6 months.
- Interacted with Operations and Marketing to better integrate planning across cross-functional team of stakeholders. I built relationships and ensured open communications through soft skills and approachability. The company was very siloed when I started.
- Separated due to layoff at end of July.
- Defined solution requirements to convert strategic ideas into actionable workflows
- Advocated for customer experience improvements to drive wider user adoption within entertainment industry
- Improved website visibility through development and implementation of SEO strategies
- Launched successful digital marketing campaigns that achieved goals for increased website traffic
- Participated in triaging production bugs and malfunctions, adjusting development milestones and release schedules accordingly
Product Manager
Contract/Short Term Roles
08.2021 - 10.2022
- Managed .Net/SQL Agile team, overseeing 13 in-house, innovative, custom-built compliance products and API development. Developed new product to facilitate greater user control over their contractors and to enable contractors to quickly demonstrate compliance, resulting in savings for both clients and their contractors. Replanned existing project that was entirely missing API requirements, adding 50% more work, but delivered with only 20% extension in time by refining and reprioritizing backlog.
- Managed two (one fully Scaled Agile, one working Scrumban) teams as product owner in Scaled Agile Release Train in Private Cloud space. One with application development and support, and another in virtual/physical server provisioning using Scaled Agile (SAFe) methodologies
- Implemented innovative solutions to automate information technology controls by collaborating with key stakeholders to comply with federal (FFIEC) banking guidelines and requirements while reducing workload and headcount requirements. Exceeded mandatory guidelines and enabled continuous monitoring and compliance as much as possible within control objective definitions, allowing company to greatly exceed mandated minimum controls in 6 months.
- Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements
- Thrived in fast-paced, highly-adept team to develop and prioritize product features and build product roadmap
- Prioritized roadmap in order to achieve product goals and metrics
Product Manager
Cencora
12.2008 - 08.2021
- Utilized Agile methodologies to develop many innovative, small-scale B2b products to introduce efficiency and automation of workflows in partnership with divisional strategic initiatives, enabling the rapidly growing company to triple its client base with only a slight increase in the size of the workforce. This was partnered with exception reporting products to have order accuracy of 99.9%, which is critical in the pharmaceuticals industry.
- Developed, maintained, and optimized 15+ application products, including data analytics, exception reporting, client billing, return processing, multiple SOX/FDA/DEA regulatory requirements/compliance/QA applications, branded e-commerce sites, learning and training applications, and supply chain/logistics/warehousing control and workflow applications.
- Leveraged my technical skills to create exception reporting and data analytics using SQL Server Management Studio to minimize and catch errors in processes for multiple departments, and assisted with the creation of Crystal Reports to reduce labor hours and decrease error rates. This work was considered critical to the company's strategy and financial success by the division president.
- Converted company from paper-based version controlled document management/quality/training and risk management processes to a product launch of an off-the shelf enterprise solution in 1 year. Approval structures, training groups, review groups had to be determined and built out for the implementation. Review cycles, lifespans had to be standardized across the division, along with provisioning of all hardware, security access, and buildout of user profiles.
- Created detailed design specifications, including UX user experience designs, data structure and flows, user journeys, test plans, test cases, documentation, and data analytic outputs. From the business requirements, I broke the epic-level design down to product features and user stories, prioritized the workflow to align with return on investment, business needs, and compliance requirements.
- Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements
- Collaborated with sales, marketing, and support teams to launch products on time and within budget
- Liaised with clients to better understand business needs and current market landscape
- Mentored local personnel on best practices and protocols to maximize productivity
Financial Analyst/Real Estate Broker
Various
09.1994 - 12.2008
- Prior Experience Includes: Financial analysis, accounting, budgeting, forecasting, variance analysis, data analytics, purchase analysis, executive dashboards, financial reporting, database administration, cash flow management, personnel management, real estate brokerage, sales, non-profit executive board as President of the Lake Cities Chamber of Commerce, public relations, retail management, crystal reports/BI, inventory management, purchase management, strategic planning, startups, GAAP
- Proudest Achievements: Learned databases and SQL and built reporting system from scratch based on two tables that were consistently accurate. Used this to provide executive leadership with near real-time reporting of performance versus budget and plan, with forecasts for the accounting period. This enabled the company to reverse from a 5% loss annually to a 30% earnings annually in 2 years, becoming the profit leader division. Mentoring 7 direct reports into manager or higher roles.
Education
BBA - Finance
Midwestern State University
Wichita Falls, TX05.1994
Skills
- Acceptance Testing
- Adoption
- Agile Environment
- Agile Methodologies
- Agile Software Development
- Alignment
- Application Development
- AWS
- B2b
- B2c
- Backlog Refinement
- Backlogs
- Best Practices
- Bookkeeping
- Business Analysis
- Business Analytics
- Business Case
- Business Insights
- Business Needs
- Business Objectives
- Business Process Improvement
- Collaborate
- Collaboration
- Communications
- Communication Skills
- Competitive Analysis
- Confluence
- Coordinating
- Cost savings
- Creative Problem Solving
- Cross functional teams
- CSM
- CSPO
- Customer Experience
- Customer Feedback
- CX
- Data Analysis
- Data integrity/Data quality
- Data Management
- Data Science
- Data warehouse
- Development Experience
- DevOps
- Digital Content
- Digital Products
- Documentation
- Ecommerce
- Experience Design
- External Stakeholders
- Feature roadmap
- Finance
- Financial Systems
- Google Analytics
- Healthcare
- Healthcare Industry
- Improve Processes
- Innovation
- Internal And External Stakeholders
- Internal Stakeholders
- Interpersonal Skills
- IT Business Analysis
- Jira
- Kanban
- KPI
- KPIs
- Launch Plan
- Laws and regulations/compliance
- Management
- Management Experience
- Market Analysis
- Marketing
- Market Research
- Monitoring Performance
- New Product Offerings
- Optimization
- Payment Processing
- Payments
- Pharmaceuticals
- Planning
- PMP
- Policies And Procedures
- Presentation skills
- Prioritization
- Problem solving
- Processes and Workflows
- Product Demo
- Product Development
- Product Innovation
- Product Lifecycle
- Product Life Cycle
- Product Management
- Product Performance
- Product Requirements
- Product Roadmap
- Product Road Map
- Product Roadmaps
- Product Strategy
- Project Delivery
- Quality Assurance
- Reconciliation
- Regulatory Compliance
- Relational Databases
- Requirements Analysis
- Revenue
- Revenue Cycle
- Roadmap
- Roadmap development
- Root cause analysis
- SaaS
- Scrum
- Scrumban
- Software Modules
- Solution Design
- Sprint Planning
- SSM
- Stakeholder Management
- Stakeholder Relations
- Startup
- Strategy
- Strategy and Vision
- Strong analytic skills
- Subject Matter Expertise
- Supervision
- Team Leadership
- Team Processes
- Technical Requirements
- Technical Standards
- Trends
- Troubleshooting
- Usability
- Use Cases
- User behavior
- User Needs
- User Research
- User Story
- Vendor Management
- Wireframing
- Astronomy
- Guitar
- Learning something new
- Physics
- Snowboarding
- UX Design
- Workflow Modeling
- Customer Behavior Analysis
- Foreign Contract Development
- Product Performance Analysis
- Team Recruiting and Hiring
- Budget Forecasting
- Market Trends Analysis
- Strategic Planning and Alignment
- Salesforce CRM Software
- Relationship Building
- SEO Optimization
- Data Analytics
- Contract Management
- Root Cause Analysis
- Budgeting and Allocation
- Performance Evaluations
- Customer Relationship Management (CRM)
- Strategic Planning
- Digital Marketing
- Project Management
- Decision-Making
- Google Analytics Understanding
- Product Lifecycle Management
- A/B Testing
- Scrum Framework
- End to End Feature Delivery
- Teamwork and Collaboration
- Research and Trend Analysis
- Project Planning
- Database Management Systems
- Remote Work
- Requirements Building
- User and UX Research
- Product Vision and Strategy
- Improvement Metrics Measurement
- Prioritization and Execution
- Wireframe Design
- Usability Studies
- Documentation Management
- Roadmap Development
- Stakeholder Communications
- Attention to Detail
- Software Development
- UX and UI Design
- KPI Tracking
- Requirements Gathering
- Goal Setting
- Cross Functional Leadership
- Team Member Development
- User Feedback
- Process Improvement Initiatives
- Service Quality
- Product Strategies
- Business Planning
- Cost Savings
- Product Enhancement Strategy
- Revenue Generation
- Vendor Selection
- Cross-Functional Collaboration
- Product Positioning
- Financial Management
- Organizational Leadership
- Portfolio Strategy
- Operational Improvements
- Product Launch Support
- Product Management and Pricing
- Product Knowledge
- Product Team Leadership
- Project Monitoring
- Product Deployment
- Requirements Definition
- Category Growth
- Scalable Enterprise Software Solutions
- Web Applications
- Productivity Management
- Business Case Development
Timeline
Digital Product Manager-Ecomm and MarTech
Dave & Buster's
10.2022 - 07.2023
Product Manager
Contract/Short Term Roles
08.2021 - 10.2022
Product Manager
Cencora
12.2008 - 08.2021
Financial Analyst/Real Estate Broker
Various
09.1994 - 12.2008
BBA - Finance
Midwestern State University
- Continuous Product Design, Continuous Product Design (CPD) Foundations, 10/2022, Present
- Learning Azure DevOps, LinkedIn, 02/2022, Present
- Certified Quality Improvement Associate (CQIA), American Society for Quality, 06/2012, Present
- Project Management Professional (PMP), Project Management Institute, 09/2023, 09/2029
- Certified Scrum Product Owner (CSPO), Scrum Alliance, 10/2019, 10/2025
- Certified SAFe 6 Scrum Master, Scaled Agile, Inc., 11/2019, 10/2025
- Generative AI for Product Managers, LinkedIn, 10/2023, 10/2023
- Certified Quality Auditor (CQA), American Society for Quality, 06/2012, 06/2018
Websites
Certification
- Continuous Product Design, Continuous Product Design (CPD) Foundations, 10/2022, Present
- Learning Azure DevOps, LinkedIn, 02/2022, Present
- Certified Quality Improvement Associate (CQIA), American Society for Quality, 06/2012, Present
- Project Management Professional (PMP), Project Management Institute, 09/2023, 09/2029
- Certified Scrum Product Owner (CSPO), Scrum Alliance, 10/2019, 10/2025
- Certified SAFe 6 Scrum Master, Scaled Agile, Inc., 11/2019, 10/2025
- Generative AI for Product Managers, LinkedIn, 10/2023, 10/2023
- Certified Quality Auditor (CQA), American Society for Quality, 06/2012, 06/2018
Awards
ABSG Values Award Nominee 2015, ABSG, 12/2015 Texas State Senate Recognition, Senator Jane Nelson, 01/2012
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Volunteer Experience
- Lewisville Area Science and Astronomy, Assisting GT Teacher with Astronomy/Science Projects, Lewisville, Texas, 01/2018, Present, Provide assistance, equipment, and gear to assist our local gifted and talented teacher for Lewisville ISD with community astronomy and science projects.
- Lake Cities Chamber of Commerce, President, Board of Directors, Corinth, Texas, 01/2009, 01/2012, Elected by fellow Chamber members to serve as President, Board of Directors for a three-year term, after being voted Vice President by the Board of Directors in my previous term., Successfully achieved the objective of establishing a permanent office for the chamber, along with hiring an executive director and staff, resulting in enhanced programs and services for Chamber membership., Expanded the Chamber's reach to cover a retail trade area with a population of 130,000, leading to a significant 50% growth in Chamber membership. Collaborated with the Executive Director to effectively represent board members in addressing suggestions, initiatives, and issues., Led Chamber Board meetings, guiding policy decisions and appointment responsibilities in the event of Board position vacancies., Fostered relationships with elected officials in the area, establishing effective communication channels and advocating for Chamber interests. Regularly delivered speeches and presentations to groups of 50 or more individuals, effectively conveying important messages and promoting the Chamber's initiatives.
- Lake Cities Chamber of Commerce, Vice President, Board of Directors, Corinth, Texas, 01/2006, 01/2009, Led Chamber of Commerce meetings in absence of the President., Worked toward goal of permanent office and employees with the President/Board., See President role for more details.
Quote
Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt
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