Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
16
16
years of professional experience
Work History
Budget Analyst
Johns Hopkins University
01.2023 - Current
Assisting with the payroll, finance/accounting, and grant activities within the Department of Biostatistics at the Bloomberg School of Public Health.
Supports a team of grants/financial analysts and partners with faculty, staff, students, and postdoctoral fellows to process requests and troubleshoot and resolve issues with the associated tasks.
Serves as department’s first point of contact for new hire/position requests and postings, payroll set-up, I9 compliance, international employee visa and tax documents, and onboarding processes; acts as a liaison and provides customer support in these areas by working closely with Bloomberg HR Services (BHRS), central University HR/payroll offices, and Office of International Services (OIS); assists with completing necessary forms and paperwork for submission to these offices.
Submits requests to BHRS for new hires, terminations, leave of absences, salary changes, position changes, reassignments, remove from temporarily inactive status, and bonus supplements; may submit Internal Service Requests (ISRs) directly in times of high volume.
Assists with departmental onboarding of new employees and exit processes for departing employees; maintains checklist for each employee category and ensures all points are covered in a timely manner.
Coordinates the submission process for international employee visa documents and works closely with OIS to submit in a timely manner.
Retrieves various HR/payroll reports, such as upcoming temporarily inactive status for students, work authorization expiration, payment amounts for accounting purposes, overpayments, and employee master data.
Initiates off-cycle payment requests as needed and resolves overpayments.
Assists students and faculty with TimesheetX hours tracking system and payments and provides training as necessary; provides support with correction of errors and maintaining tracking log of accounts.
Coordinates the annual review process and documentation; sends notifications and follow-up reminders to appropriate staff and supervisors.
Performs related HR duties including resolving questions about FMLA paperwork, benefits, payment status/amounts, tax questions, employment verifications, and other inquiries.
Maintains knowledge of the University’s HR Policies and Procedures and keeps employees informed of any significant changes or useful information.
Maintains effort monitoring charts on regular basis for assigned faculty, corresponding with financial staff, and providing guidance to faculty in matters associated with effort allocations.
Process payroll cost transfers (e-forms) as needed; pre-reviews assigned faculty and students in Effort Reporting System (ERS) and confirms certification in a timely manner.
Administrative Assistant
Medstar Union Memorial Hospital
01.2022 - 01.2023
Provided Administrative support to the Chief of Elbow and Shoulder Surgeon.
Keeps track of iCloud and Outlook calendar.
Schedule multiple conferences and meetings.
Coordinate patient flow answering phones and scheduling clinic appointments.
Schedule surgeries and post surgeries in MedConnect.
Scan all medical documentation into the patient's chart.
Prep clinic and surgery charts for multiple locations.
Meet with patients to go over surgery packets.
Obtain orthopedic records for patients.
Request slings for patients after surgery.
Prep surgery packet folders.
Review patient’s pre-op requirements to make sure the patient is cleared for surgery.
Check-in patient for surgery and bill patients' surgery in PatientKeeper.
Provide the best patient experience to each and every patient.
Review and solve critical issues and takes appropriate actions responding to complex patient and medical insurance inquiries.
Assist with CPT/diagnosis code for prior authorization.
HR Coordinator
Johns Hopkins University
03.2021 - 01.2022
Initiate or oversee multiple payroll actions (ISRs) on a daily/weekly basis, including but not limited to new hires, terminations, leave of absences, salary changes, position changes, reassignments, remove from temp. inactive status, bonus supplements.
Process or oversee CATS (Time Entry) for hourly students and staff on a weekly basis.
Initiates student hiring process and payroll processing for teaching assistants, student research assistants, and fellowship positions.
Initiate and complete I9 processing of all new hires, as well as tax forms and social security number requests for foreign nationals.
Monitor E210 and process overtime payments for non-exempt staff through consultation with departmental administration.
Facilitate departmental requests for new hires of staff, including gathering and processing information into hire ISR for submission to Success Factors online recruiting system.
Ensure all new staff are scheduled for orientations, required on-line courses.
Coordinates merit review process, using departmental and university guidelines to advise management on merit increases.
Liaisons with the International Office regarding visa issues, ensuring all documentation is submitted appropriately.
Assists with the maintenance of HR databases and master data.
Assists with maintaining personnel records and appropriate payroll related documents, including generating monthly temp. inactive, overpayment, and work authorization reports.
Research and resolve payroll issues for employees.
Collaborate with various groups on campus, including HR Shared Services, JHSPH Finance Office, Central HR, departmental leadership, and Office of International Services to understand policies and procedures and troubleshoot issues.
Performs related to HR duties include issuing FMLA paperwork and related leave, resolving questions about benefits, and troubleshooting questions regarding E210 time.
Processed J-1 and H-1B visas.
Payroll Coordinator
Johns Hopkins University
11.2019 - 03.2021
Initiated and processed many different types of ISRs bonus supplements, hours change, new hires, position changes, reassignments, salary changes, temp inactive and termination ISRs.
Coordinate and process all student hires.
Process I9s for several departments.
Process CATS weekly timesheets daily.
Process ISR for Success Factors recruitment.
Maintaining an emergency contact list for the department.
Track all students' salary support and funding.
Assisted students with a new hire checklist and onboarding.
Problem solves all payroll issues.
Putting together and issuing FMLA paperwork.
Generating monthly reports temp inactive, overpayment and work authorization.
Daily processing reimbursements for faculty, staff, and students.
E210 reporting.
Setup Payment Works vendors for international students to receive payments.
Schedule candidates for interviews for positions in the department.
Process letters for students to obtain social security numbers and follow up.
Interim payroll coordinator for Epidemiology.
Assisted with project management for interdepartmental projects with Biostatistics.
Administrative Supervisor
Johns Hopkins University
06.2014 - 11.2019
Supervised seven Executive Secretaries.
Supported Chief of Cardiology, Administrator, Operations Manager, two faculty members and three fellows.
Weekly updating Kronos for Executive Secretaries.
Create an agenda and run monthly staff meetings.
Coordinates faculty interviews within the division.
Schedule annual reviews with faculty.
Provide excellent customer service.
Assisted with administrative operating budget expenses.
Forecast administrative operating budget expenses for the upcoming fiscal year.
Quarterly finance meetings to discuss upcoming budget needs.
Reviewed admin FTEs to keep track of admin staffing and the workload needed for the division.
Analyze monthly variance reports and review any discrepancy shown in the report.
Ensure patient satisfaction by providing assistance and feedback within a timely manner.
Epic super user utilized Epic to manage clinical/patient care requests, coordinate providers clinic schedules with clinic management staff, confirm clinic appointments daily, combine efforts with central scheduling to schedule, reschedule, and cancel appointments, assist with hospital discharge follow up appointments.
Ordering and maintaining office supplies.
Ordering catering and maintaining AV equipment for weekly meetings.
Type minutes of weekly meetings and email to attendees.
Maintaining multiple calendars, schedules, and meeting planning.
Order lab coats for all faculty and staff.
Highly trained and helps train staff to process SAP travel reimbursements for providers, process departmental invoices utilizing SAP online payment system.
Creates SAP purchase orders.
Requesting a new vendor's setup in SAP.
Strategically plans the yearly service schedule and maintains all changes for faculty.
Email weekend Cardiology service coverage.
Update Amcom website for weekend and weekly service coverage for CCU/PCU.
Email weekly fellows Cardiology service coverage.
Responsible for orientation for residents on rotation to JHBMC from Good Sam and GBMC.
Provided orientation JHH Cardiology fellows for clinics and rotations of Cardiology services.
Responsible for SuccessFactors goal setting and staff evaluations for seven Executive Secretaries.
Emailing and sending weekly PLAD faculty meeting reminders.
Assisting with guest speakers attending weekly meetings.
Provide coverage for Executive Secretaries when needed.
Successfully implemented, planned, monitored and controlled various projects throughout the division.
Drove process improvements, optimization and enhanced communications and collaboration between administrative staff and clinic staff.
Designed workflows and processes to align with division goals.
Facilitate discussions and meetings on divisional projects process and constraints.
Executive Assistant
Johns Hopkins Bayview Medical Center
01.2012 - 06.2014
Responsible for executive secretarial duties for the Chief of Cardiology and Assistant Administrator.
Prepared monthly attending schedule for twenty physicians.
Ordering catering and maintaining AV equipment for weekly meetings.
Type minutes of weekly meetings and email to attendees.
Maintaining multiple calendars, schedules, and meeting planning.
Order lab coats for all faculty and staff.
Ordering and maintaining office supplies.
Highly trained and helps to train staff to process SAP travel reimbursements for providers, process departmental invoices utilizing SAP online payment system.
Creates SAP purchase orders.
Requesting a new vendor's setup in SAP.
Payroll verification for Executive Secretaries.
Develop a plan and orient new medical students from all over the world.
Assisted with credentialing of new faculty and staff.
Strategically plans the yearly service schedule and maintains all changes for faculty.
Assist new hires with IT requests, badge access, parking, and EPIC training.
Coordinates faculty interviews within the division.
Schedule annual reviews with faculty.
Executive Secretary
Johns Hopkins Bayview Medical Center
03.2009 - 01.2012
Responsible for executive secretarial duties for the Sr. Financial Manager.
Maintained division finances.
Managed daily calendar, schedule, and meeting planning.
Updating and emailing doctors gift and discretionary accounts.
Assisted doctors with questions and concerns with their gift and discretionary accounts.
Processed SAP requests Eforms, non-payroll cost transfers, ISRs and KB15Ns.
Updated monthly volume report for administrator.
Reviewed financial analysis approved vendors.
Budget analysis JHBMC & JHU cost centers and IOs.
Reviewed and researched BW reports.
Grant overview and funding source.
Printed monthly reports for faculty grants discussed balances with faculty and Sr. Financial Manager.
Researched any grant discrepancies with BW reporting.
Attended monthly JHBMC & JHU finance meetings.
SAP budget reporting.
Processed SAP travel reimbursements for providers, process departmental invoices utilizing SAP online payment system.
Creates SAP purchase orders.
Requesting a new vendor's setup in SAP.
Education
MBA -
University of Maryland University College
01.2019
Master of Science - Healthcare Administration
University of Maryland University College
01.2018
Bachelor of Science - Health Services Management
University of Maryland University College
01.2016
Associate Arts - Business Administration
Strayer University
01.2012
High School Diploma - Information Systems Management
Eastern Technical High School
01.1999
Skills
Attention to detail
Budget management
Customer service
Data analysis
Employee onboarding
Funds distribution
Financial analysis
Financial reporting
Grant finance management
Monthly reporting
Payroll administration
Problem-solving abilities
Project management
Report preparation
Team collaboration
Time management
Volunteer Experience
2018-2021, Treasurer, SPHS SPECIES Booster Club
2018-2019, Fundraising Coordinator, Berkshire Elite Softball Program
2013-2018, Fundraising Coordinator, ESP Dance Program
2010-2015, Fundraising Coordinator, Allure Allstars Cheerleading Program
Recognition
04/18, Living the Hopkins Mission Honoree, Physician
12/17, Heart of Gold Award, Employee
10/17, Golden Heart Award, Physician
06/14, Heart of Gold Award, Administrator
05/12, Service Excellence Award, Co-worker
Fundraising
JHBMC, Mitten & Toy Drive, 01/10, 12/19
JHBMC, Greater Maryland American Heart Walk, 01/10, 12/19
Timeline
Budget Analyst
Johns Hopkins University
01.2023 - Current
Administrative Assistant
Medstar Union Memorial Hospital
01.2022 - 01.2023
HR Coordinator
Johns Hopkins University
03.2021 - 01.2022
Payroll Coordinator
Johns Hopkins University
11.2019 - 03.2021
Administrative Supervisor
Johns Hopkins University
06.2014 - 11.2019
Executive Assistant
Johns Hopkins Bayview Medical Center
01.2012 - 06.2014
Executive Secretary
Johns Hopkins Bayview Medical Center
03.2009 - 01.2012
MBA -
University of Maryland University College
Master of Science - Healthcare Administration
University of Maryland University College
Bachelor of Science - Health Services Management
University of Maryland University College
Associate Arts - Business Administration
Strayer University
High School Diploma - Information Systems Management
Resident Counselor at Summer Discovery - The Johns Hopkins University & The New SchoolResident Counselor at Summer Discovery - The Johns Hopkins University & The New School