Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Joetza Rice

Wichita

Summary

Dynamic professional with a strong background in public education and conservation awareness, honed at Sedgwick County Zoo. Proven ability to enhance visitor experiences through exceptional communication and teamwork. Skilled in habitat maintenance and animal handling, consistently promoting safety and ethical standards while fostering a positive environment for both animals and guests.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Interpreter/Educator

Sedgwick County Zoo
03.2025 - Current
  • Maintained safe and clean exhibit areas for animals and visitors through regular upkeep and sanitation procedures.
  • Ensured compliance with all regulations governing the ethical treatment of animals under zoo care standards.
  • Promoted a positive work environment by effectively communicating with team members, participating in staff meetings, and working collaboratively to achieve department goals.
  • Provided exceptional customer service while addressing visitor concerns or answering questions related to zoo operations or specific animals on display.
  • Educated the public about conservation efforts and the importance of preserving natural habitats
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.

Cashier

Buffalo Wild Wings
11.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Teacher

D.O.C.K. Preschool
04.2024 - 11.2024
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.

Retail Sales Consultant

AT&T
05.2023 - 12.2023
  • Enhanced customer loyalty by offering tailored solutions that met individual needs.
  • Resolved customer complaints promptly, maintaining a positive brand image.
  • Handled cash transactions accurately while adhering to established security procedures.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.

Telesales Representative

Communication Solutions LLC
11.2020 - 04.2023
  • Answered inbound telephone calls from interested customers to persuasively discuss offerings.
  • Increased sales by effectively identifying customer needs and presenting tailored solutions.
  • Overcame objections using friendly, persuasive strategies.
  • Strengthened brand reputation by delivering exceptional service during each interaction with clients.

Education

High School Diploma -

Springdale High School
Springdale, AR
05-2020

Skills

  • Conservation awareness
  • Zoo safety protocols
  • Habitat maintenance
  • Public education
  • Animal handling
  • Attention to detail
  • Teamwork and collaboration

Certification

  • Animal Behavior & Welfare Certificate - University of Edinburgh
  • Ecology: Ecosystem Dynamics & Conservation Certificate - American Museum of Natural History


Timeline

Interpreter/Educator

Sedgwick County Zoo
03.2025 - Current

Cashier

Buffalo Wild Wings
11.2024 - Current

Teacher

D.O.C.K. Preschool
04.2024 - 11.2024

Retail Sales Consultant

AT&T
05.2023 - 12.2023

Telesales Representative

Communication Solutions LLC
11.2020 - 04.2023

High School Diploma -

Springdale High School

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Joetza Rice