Summary
Overview
Work History
Education
Skills
Timeline
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JOSEPH BIGOS III

Manchester

Summary

Driven and versatile business graduate from SNHU with a strong foundation in accounting, finance, and real-world experience across financial services, sales, and marketing. Proven track record at Fidelity Investments and Techtronic Industries, with additional experience in banking and retail leadership. Recognized for exceptional communication, customer service, and operational insight. Eager to bring my skills into impactful roles in business management, project management, or human resources.

Overview

11
11
years of professional experience

Work History

Sales and Marketing Representative

TTI
02.2025 - Current
  • Lead sales and marketing initiatives for TTI’s portfolio of power tool and home product brands (including Milwaukee, Ryobi, Rigid, Hart, and more) across assigned retail locations.


  • Execute in-store merchandising strategies, optimize product placement, and maintain brand standards to drive customer engagement and sales performance.


  • Analyze sales data and inventory trends using business intelligence tools such as Power BI to inform strategic decisions and identify growth opportunities.
  • Manage day-to-day operations, including partnership updates with store management, weekly reporting, inventory coordination, and execution of seasonal resets.
  • Demonstrate products, train retail associates, and provide hands-on education to enhance brand awareness and product knowledge.


  • Apply business management skills to oversee local territory performance, align marketing campaigns with business goals, and support promotional events.

Financial Customer Associate

Fidelity Investments
02.2024 - 02.2025
  • Delivered exceptional customer service, resolving inquiries and enhancing client satisfaction.
  • Investigated and resolved client issues related to account discrepancies, transaction errors, and service requests, maintaining high customer satisfaction.
  • Educated clients on Fidelity's financial products and services, offering tailored recommendations to align with their retirement goals and investment strategies.
  • Collaborated with cross-functional teams to streamline operational processes and improve efficiency.

Accounting Intern

Marcum LLP
05.2023 - 11.2023
  • -Assists with financial statement preparation and analysis by preparing journal entries, reconciling accounts, and analyzing financial data
  • -Perform fieldwork transactions including cash, fixed assets, inventories, and expenses at client sites
  • -Prepare detailed audit reports in accordance with relevant standards as well as inspected eligibility, procurement, and reporting records and compliance systems for efficiency and effectiveness

Merchandiser/Team Lead

Market Basket
09.2014 - 10.2023
  • Strategically planned and executed merchandising strategies to optimize sales and profitability, ensuring products were effectively displayed to attract customer interest.
  • Monitored stock levels, conducted regular inventory checks, and coordinated with suppliers to ensure timely product availability, maintaining optimal stock levels to meet customer demand.
  • Supervised and coordinated a team of grocery associates, ensuring daily tasks were completed efficiently and in alignment with store policies and standards.

Universal Banker

Bellwether Community Credit Union
05.2022 - 08.2023
  • Customer Relationship Management: Built and maintained strong relationships with members by providing personalized financial advice and identifying solutions to meet their banking and financial needs.
  • Product Promotion: Educated members on credit union products and services, including credit cards, mortgages, and investment opportunities, to support their financial goals.
  • Processed member transactions efficiently, ensuring accuracy in deposits, withdrawals, and loan payments.

Education

Bachelor of Business Administration - Accounting/Finance

Southern New Hampshire University
Hooksett, NH
05.2024

Skills

  • Customer service excellence
  • Call handling
  • Report writing and presenting
  • Critical thinking skills
  • Quality assurance
  • Brand awareness
  • Target market identification
  • Negotiation techniques
  • Competitor analysis
  • Problem-solving
  • Billing adjustments and refunds
  • Microsoft Excel expertise
  • Power BI
  • Operations management
  • Business management and development

Timeline

Sales and Marketing Representative

TTI
02.2025 - Current

Financial Customer Associate

Fidelity Investments
02.2024 - 02.2025

Accounting Intern

Marcum LLP
05.2023 - 11.2023

Universal Banker

Bellwether Community Credit Union
05.2022 - 08.2023

Merchandiser/Team Lead

Market Basket
09.2014 - 10.2023

Bachelor of Business Administration - Accounting/Finance

Southern New Hampshire University

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