Assistant General Manager
Hook & Reel Cajun Seafood and Bar
Orlando
07.2019 - 10.2021
- Developed and supported front-of-house team to elevate customer service standards.
- Motivated staff on menu and drink knowledge to increase guest satisfaction.
- Oversaw 25+ team members, handling payroll, timecard approval, and scheduling tasks.
- Managed bar inventory and liquor ordering processes to optimize cost control and maximize sales.