JoeVaughnSr Johnson
McKenna,WA
Summary
A dynamic Shift Leader at D.O.C, I excel in team leadership and customer service, significantly enhancing customer satisfaction. My expertise in customer service and problem-solving, coupled with a positive attitude, fosters a cohesive and efficient workplace. Proven in training employees and promoting safety, I drive consistent standards and achievements across shifts.
Overview
5
5
years of professional experience
Work History
Shift Leader
D.O.C
10.2019 - 11.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
Education
Associate of Applied Science - Business Administration And Management
Walla Walla Community College
Walla Walla, WA07-2024
Skills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Customer service focus
- Flexible schedule
- Team motivation
- Strong verbal and written communication
- Creative problem solving
- Team collaboration and leadership
Timeline
Shift Leader
D.O.C
10.2019 - 11.2024
Associate of Applied Science - Business Administration And Management
Walla Walla Community College
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