Summary
Overview
Work History
Education
Skills
Timeline
Generic

JoeVaughnSr Johnson

McKenna,WA

Summary

A dynamic Shift Leader at D.O.C, I excel in team leadership and customer service, significantly enhancing customer satisfaction. My expertise in customer service and problem-solving, coupled with a positive attitude, fosters a cohesive and efficient workplace. Proven in training employees and promoting safety, I drive consistent standards and achievements across shifts.

Overview

5
5
years of professional experience

Work History

Shift Leader

D.O.C
10.2019 - 11.2024
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.

Education

Associate of Applied Science - Business Administration And Management

Walla Walla Community College
Walla Walla, WA
07-2024

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Problem-solving
  • Customer service focus
  • Flexible schedule
  • Team motivation
  • Strong verbal and written communication
  • Creative problem solving
  • Team collaboration and leadership

Timeline

Shift Leader

D.O.C
10.2019 - 11.2024

Associate of Applied Science - Business Administration And Management

Walla Walla Community College
JoeVaughnSr Johnson