Joseph Wood
Sales/CSA/Mangement
Apple Valley,CA
Summary
Enthusiastic Sales Specialist eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of any task and training in any skill. Motivated to learn, grow and excel in any position. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level in any position. Ready to help team achieve company goals. Experienced Sales Mgr with over 26 years of experience in Sales. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
30
30
years of professional experience
4
4
years of post-secondary education
Work History
Tow Truck Operator
Fleet Management Services INC.
Commerce City, CO
08.2015 - 03.2022
- Recovered vehicles, completed private tows and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Boosted team performance by moving materials with forklifts, cranes and other equipment.
- Prevented waste when transferring materials between transport containers and processing equipment.
- Troubleshot and diagnosed mechanical issues, completed basic repairs and conducted preventive maintenance actions to keep equipment functional.
Delivery Driver/Delivery Mgr/PSE
Lowes Home Improvment
Arvada, CO
07.2003 - 08.2015
- Invoiced accurately, coordinated shipping documentation and completed daily logs to satisfy recordkeeping requirements and keep management informed of field activities.
- Managed customer service issues with professionalism and analytical approaches to maintain satisfaction and promote continued brand loyalty.
- Completed on-time deliveries by choosing best and most efficient routes.
- Verified validity of vehicle inspection stickers and registrations.
- Adhered to safe lifting techniques to avoid injuries.
- Delivered, set up and installed equipment in customer homes.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Assisted warehouse staff with tasks during downtime.
- Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
- Followed corporate procedures to maintain company and customer data confidentiality.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Fostered positive working relationships with regular customers.
CSA Paint Dept/Pro Desk
Home Depot
Arvada, CO
10.2001 - 07.2003
- Mixed paint colors to create custom blends, using paint mixing machine and spatulas.
- Shared personal recommendations and product knowledge with customers to help determine correct product for customer DIY projects.
- Utilized company website and vendor catalogs to locate special order items for customers.
- Operated POS system to total purchases and receive and process cash, credit and debit card payments.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Managed efficient cash register operations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Offered friendly and efficient service to customers, handled challenging situations with ease
- Created plans and communicated deadlines to complete projects on time
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
- Worked flexible hours across night, weekend and holiday shifts
- Exceeded goals through effective task prioritization and great work ethic
Front End Supervisor/dept Mgr/Sales Mgr
Homebase
Arvada, CO
04.1992 - 10.2001
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives
- Maintained store equipment, printers and fax machines.
Education
GED -
Lassen High School
Susanville, CA 09.1976 - 06.1980
Skills
- Locating VINs
Timeline
Tow Truck Operator
Fleet Management Services INC.
08.2015 - 03.2022
Delivery Driver/Delivery Mgr/PSE
Lowes Home Improvment
07.2003 - 08.2015
CSA Paint Dept/Pro Desk
Home Depot
10.2001 - 07.2003
Front End Supervisor/dept Mgr/Sales Mgr
Homebase
04.1992 - 10.2001
GED -
Lassen High School
09.1976 - 06.1980
Similar Profiles
Kenneth TalmichKenneth Talmich
Automotive Service Advisor at Fleet Management ServicesAutomotive Service Advisor at Fleet Management Services
Georgia DeemieGeorgia Deemie
Caregiver at All American Home Care ServicesCaregiver at All American Home Care Services
Eric SimpsonEric Simpson
Facilities Maintenance Supervisor at Union County Facilities & Fleet ManagementFacilities Maintenance Supervisor at Union County Facilities & Fleet Management