Joey Beaver
Stanley,NC
Summary
Detail-oriented professional with extensive customer service experience. Demonstrated ability to verify compliance and manage training records effectively, contributing to enhanced operational efficiency.
Overview
42
42
years of professional experience
Work History
Technical Specilist
Duke Energy
Huntersville, NC
01.1981 - 08.2022
- General office duties which included but not limited to filing, answering phones, faxing, and xeroxing.
- Contract Administration, reviewing contractor invoicing to verify billing rates and fees are in accordance with the terms and conditions of the contract.
- Responsible for generating, implementing, and updating departmental policies, procedures, and guidelines.
- Generate weekly, monthly, and quarterly reports to ensure employees are not deficient in any job specific qualifications.
- Customer Service including processing payments, setting up new and transferring existing service.
Education
High School Diploma -
West Charlotte High
Charlotte06-1978
Skills
- Proficient in Microsoft Word
- Proficient in Excel
- Proficient in Microsoft Office
- Proficient in Microsoft Teams
- Strong work ethic
- Teamwork
- Customer service
- Time management
- Attention to detail
- Multitasking
- Excellent communication
- Organizational skills
- Active listening
- Effective communication
- Decision-making
- Adaptability and flexibility
Timeline
Technical Specilist
Duke Energy
01.1981 - 08.2022
High School Diploma -
West Charlotte High