Joey Beeler
Virginia Beach
Summary
Results-driven professional with 15+ years of experience in hands-on repair work, field diagnostics, high-volume service, and operational reliability. Proven mechanical aptitude, strong customer obsession, and ability to follow SOPs with accuracy and safety focus. Known for ownership, communication, and delivering consistently high-quality results. Seeking to contribute dependable performance and problem-solving to an Amazon MRE / SMRT / MRA team.
Overview
20
20
years of professional experience
Work History
Residential Remodeling Specialist
Wallpaper Designs & Remodeling (Family-Owned)
01.2013 - Current
- Completed 250+ residential repair and improvement projects, consistently meeting deadlines and quality expectations.
- Achieved a 98% customer satisfaction rate based on repeat business and direct client feedback.
- Reduced project material waste by 15% through improved planning and accurate measurements.
- Maintained on-time completion on 95% of projects.
Bartender
Westin Hotel & Resorts
03.2024 - 12.2025
- Crafted and served food, high-quality cocktails, beverages, and specialty drinks while maintaining Westin’s premium service standards.
- Delivered exceptional customer service by engaging guests, recommending drinks based on preferences, and ensuring a welcoming atmosphere.
- Managed bar inventory, restocked supplies, and minimized waste to maintain cost efficiency and operational smoothness.
Poker Dealer / Supervisor (Dual-Rate)
Rivers Casino
06.2023 - 03.2024
- Managed fast-paced poker games while enforcing casino rules, maintaining fair play, and ensuring an engaging atmosphere for players.
- Delivered excellent customer service by building rapport with guests, explaining game rules, and handling disputes professionally.
- Tracked and reported game activity, ensured chip security, and upheld casino compliance standards.
Poker Dealer / Supervisor
Stax Poker Room
03.2021 - 06.2023
- Supervised poker room operations, ensuring games ran smoothly, enforcing rules, and addressing player concerns to maintain a high-quality gaming experience.
- Recognized as a top dealer, consistently delivering precision, speed, and expert-level knowledge of poker mechanics to enhance player engagement.
Foundation Repair Specialist
Virginia Foundation Solutions
02.2020 - 03.2021
- Conducted 300+ home foundation inspections, accurately identifying structural issues and moisture-related risks.
- Generated 20–30% higher close rates than the team average through clear, consultative communication.
- Maintained zero safety incidents in high-risk environments.
- Reduced follow-up clarification calls by 40% through improved customer education.
Bartender / NRO Trainer / Lead Restaurant Trainer
Cooper's Hawk Winery & Restaurants
11.2018 - 02.2020
- Crafted and served premium cocktails and beverages, maintaining Cooper’s Hawk’s high standards of quality and presentation.
- Delivered outstanding customer service by educating guests on wine selections, pairing recommendations, and enhancing their dining experience.
- Played a key role in new restaurant openings (NRO), training and mentoring staff to ensure consistency in service, operations, and brand standards.
Head Bartender
Icona Resort
11.2018 - 02.2020
- Led bar operations, ensuring high-quality service, efficient workflow, and adherence to ICONA Resorts' hospitality standards.
- Crafted and curated specialty cocktails, enhancing the guest experience with unique and innovative drink selections.
- Delivered exceptional guest service, engaging with patrons to provide personalized recommendations and memorable experiences.
- Trained and mentored bartenders, fostering a knowledgeable and customer-focused team.
- Concurrent Seasonal Role
Head Bartender
Tradewinds Restaurant
11.2012 - 11.2018
- Led bar operations, ensuring high-quality service, efficient workflow, and adherence to TradeWinds' hospitality standards.
- Managed inventory, ordering, and cost control to optimize bar profitability while maintaining premium product availability.
- Collaborated with restaurant management to develop seasonal drink menus and promotional events.
- Trained and mentored bartenders, fostering a knowledgeable and customer-focused team.
Assistant Golf Professional
Cavalier Golf & Yacht Club
04.2006 - 11.2012
- Oversaw daily golf operations, including tee time scheduling, equipment maintenance, and pro shop management.
- Provided expert golf instruction to members and guests, enhancing their skills and overall enjoyment of the game.
- Delivered outstanding customer service, fostering strong relationships with club members and promoting a welcoming atmosphere.
- Maintained course etiquette and club standards, ensuring a high-quality golfing experience for all members.
Education
High School Diploma -
Frank W. Cox High School
Virginia Beach, VA06-2008
Skills
- Technical & Mechanical: Drywall repair/installation, painting, flooring installation, deck building, tool operation, job-site safety
- Operations & Reliability: SOP adherence, root-cause identification, workflow improvements, inventory control
- Leadership: Training, team support, conflict resolution, process consistency
- Customer Service: Consultative guidance, issue resolution, relationship building
- Systems: POS systems, CRM systems, inventory management tools, project-planning platforms
Timeline
Bartender
Westin Hotel & Resorts
03.2024 - 12.2025
Poker Dealer / Supervisor (Dual-Rate)
Rivers Casino
06.2023 - 03.2024
Poker Dealer / Supervisor
Stax Poker Room
03.2021 - 06.2023
Foundation Repair Specialist
Virginia Foundation Solutions
02.2020 - 03.2021
Bartender / NRO Trainer / Lead Restaurant Trainer
Cooper's Hawk Winery & Restaurants
11.2018 - 02.2020
Head Bartender
Icona Resort
11.2018 - 02.2020
Residential Remodeling Specialist
Wallpaper Designs & Remodeling (Family-Owned)
01.2013 - Current
Head Bartender
Tradewinds Restaurant
11.2012 - 11.2018
Assistant Golf Professional
Cavalier Golf & Yacht Club
04.2006 - 11.2012
High School Diploma -
Frank W. Cox High School
Additional Strengths
- Reliable and punctual
- Strong mechanical intuition
- Calm under pressure
- Thrives in fast-paced environments