Joey Canales
Elberton,GA
Summary
Proven Manager at Storage Masters, adept in operations management and strategic planning, significantly enhanced team performance and customer loyalty. Skilled in workforce management and marketing, successfully streamlined processes and implemented quality assurance practices, demonstrating exceptional time management and problem-solving abilities.
Overview
8
8
years of professional experience
Work History
Manager
Storage Masters
2013.06 - 2013.07
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
- Cross-trained existing employees to maximize team agility and performance.
- Accomplished multiple tasks within established timeframes.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Managed senior-level personnel working in marketing and sales capacities.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Established team priorities, maintained schedules and monitored performance.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Launched quality assurance practices for each phase of development
Maintenance Technician
Keystone Granite
2005.02 - 2013.06
- Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Performed electrical and mechanical repairs of production equipment to minimize downtime.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Installed new locks, door handles, and door closers.
- Monitored and documented work performance in maintenance logs in compliance with company guidelines.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Followed safety protocols to minimize workplace accidents.
- Operated varied hand and power tools to complete repairs.
- Developed and implemented strategies to improve maintenance processes.
- Optimized work readiness with effective gathering of parts and supplies in alignment with specifications.
Education
High School Diploma -
Elbert County High School
Elberton, GA07.1998
Skills
- Policy Implementation
- Contract Management
- Workforce Management
- Marketing
- Operations Management
- Strategic Planning
- Time Management
Timeline
Manager
Storage Masters
2013.06 - 2013.07
Maintenance Technician
Keystone Granite
2005.02 - 2013.06
High School Diploma -
Elbert County High School
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