Joey Cervantes
San Francisco,CA
Summary
Caring and competent Childcare Provider experienced in keeping kids safe while nurturing development with age-appropriate activities. Strong verbal and written communication skills, organized nature and proactive approach to solving problems and managing conflict. As an eager cashier I was always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills. Motivated server with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
3
3
years of professional experience
Work History
Server
Pasta Nova
06.2023 - 08.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Sales Associate
TJ Max
12.2023 - 01.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
Contractee Child Caregiver
Private Employers
10.2022 - 08.2023
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs
- Taught children to organize toys, wash hands, and share by leading by example
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions
- Maintained effective schedule balance between rest periods, active play, and instruction
- Enforced rules and managed behavior through developmentally appropriate discipline
- Developed age-appropriate activities and crafts to engage children
- Monitored children's activities to verify safety and wellbeing
- Responded to inquiries from parents and guardians.
Savers Value Village - Cashier
06.2021 - 02.2022
- Greeted customers entering store and responded promptly to customer needs
- Built relationships with customers to encourage repeat business
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Worked flexible schedule and extra shifts to meet business needs
- Helped customers complete purchases, locate items, and join reward programs
- Restocked and organized merchandise in front lanes
- Assisted customers with returns, refunds and resolving transaction issues
- Learned duties for various positions and provided backup at key times.
Education
Bachelor of Arts - Media Studies
University of San Francisco
San Francisco, CA05.2027
High School Diploma -
Woodinville High School
Woodinville, WA06.2023
Skills
- Materials Management
- Conflict Resolution
- Organizational Skills
- First Aid Certification
- Time Management
- Bilingual Communication
- Multitasking Abilities
- Group Leadership
- Decision-Making
- Activities Planning
- Tableside Etiquette
- Hospitality service expertise
Additional Information
I have been studying Spanish for 6 years now and plan to minor in the language. I am comfortable speaking and could apply my knowledge in the work place to further my connections with customers.
Affiliations
- Sutro Magazine
Languages
Spanish
Limited Working
Timeline
Sales Associate
TJ Max
12.2023 - 01.2024
Server
Pasta Nova
06.2023 - 08.2024
Contractee Child Caregiver
Private Employers
10.2022 - 08.2023
Savers Value Village - Cashier
06.2021 - 02.2022
Bachelor of Arts - Media Studies
University of San Francisco
High School Diploma -
Woodinville High School