Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Joey Diaz

Mesa,AZ

Summary

U.S veteran and highly skilled Data Center Technician with comprehensive understanding of data center operations, including system monitoring, preventive maintenance, and issue resolution. Strong ability to troubleshoot complex technical issues and ensure minimal downtime. Demonstrated skills in managing server infrastructure and maintaining hardware systems.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Data Center Technician

ZT Systems
Phoenix, AZ
09.2023 - Current
  • Performed troubleshooting and repair of server, network, storage, power, and other data center-related hardware components.
  • Performed root cause analysis on any recurring problems or outages that occurred within the Data Center Environment.
  • Ran hardware diagnostics to detect and replace failing parts.
  • Diagnosed and resolved problems with documented procedures and checklists, problem recognition and research.
  • Ensured SLA compliance and maintained service delivery quality standards.
  • Monitored customer inquiries and ensured resolution within SLA timeframe.
  • Experienced and certified with AI servers such as A100 and M100.

Supply Chain Specialist

United States Marine Corps
New Orleans, LA
06.2016 - 06.2020
  • Oversee equipment optimization planning of $10 million worth of equipment and facilitated approval and oversight of $20 million worth of military assets across the United States.
  • Provided support and customer service to 21 major military subordinate units across the U.S. dispersed among 88 sites.
  • Perform tasks, such as technical research functions for customer inquiries, generation of routine reports, and requisition and procurement processing.

Education

Bachelor of Arts - Computer Information Systems

California Institute of Arts & Technology
San Diego, CA
03-2025

Associate of Applied Science - Computer Information Systems

California Institute of Arts & Technology
San Diego, CA
05-2024

Skills

  • Hardware diagnostics
  • Maintenance and repairs
  • Effective Communication
  • Break Fix
  • Troubleshooting
  • Operating systems

Certification

  • CompTIA Security+
  • CompTIA Network+
  • CompTIA A+

Timeline

Data Center Technician

ZT Systems
09.2023 - Current

Supply Chain Specialist

United States Marine Corps
06.2016 - 06.2020

Bachelor of Arts - Computer Information Systems

California Institute of Arts & Technology

Associate of Applied Science - Computer Information Systems

California Institute of Arts & Technology
Joey Diaz