Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Joey Dusseault

Manistique,Michigan

Summary

High-energy sales and customer relations professional well-versed in communicating with different individuals and negotiating successful solutions. Focused on offering superior support and meeting all production targets. Creative in applying expertise's to building robust solutions that enhance loyalty, promote retention. Highly Intuitive, and hardworking. I put pride into my work and my appearance and can cater to any crowd, or situation by using my emotional intelligence and critical thinking to find the ideal outcome to my endeavors.

Overview

12
12
years of professional experience

Work History

Fusion Athlete Salesman

Sunrun
Salt Lake City, UT
08.2023 - Current
  • Generated new sales leads through cold calling and networking activities.
  • Demonstrated product features to align with customer needs.
  • Created successful strategies to develop and expand customer sales.
  • Answered inquiries from prospective customers regarding features of products and services offered.
  • Developed and maintained relationships with existing clients to ensure customer satisfaction.
  • Contacted new and existing customers to outline benefits of products.
  • Recommended changes in products and services based on customer feedback.
  • Collaborated with other departments such as marketing, finance, logistics.
  • Described merchandise and explained use, operation and care.
  • Reviewed monthly performance against targets set by management team.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Followed-up with clients after installations to assess quality service and customer satisfaction.
  • Provided technical support for customers using the company's products or services.
  • Presented products and services to prospective and existing customers to meet client needs.
  • Fostered relationships with customers to expand customer base and retain business.

Lead Bartender

Tap 21
Manistique, MI
07.2021 - Current
  • Maintained cleanliness of work area including wiping down surfaces and washing glassware.
  • Coordinated with kitchen staff to ensure timely delivery of food orders when requested by guests.
  • Provided exceptional customer service by greeting and serving guests in a friendly, positive manner.
  • Monitored bar inventory and promptly restocked low items before depletion.
  • Advertised, marketed and recommended drink options to guests.
  • Resolved customer complaints promptly and professionally while adhering to company guidelines.
  • Made friendly conversation with customers to provide enjoyable bar experience.
  • Remained calm and poised during busy periods, promoting great customer service to guests.
  • Supervised other staff members in order to ensure tasks were completed correctly and efficiently.
  • Displayed and retained extensive knowledge of liquors, wines and entrees.
  • Created signature beverages to increase revenue and patron loyalty.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Ordered and maintained inventory of bar products, alcohol, soft drinks and supplies to drive high volume of sales.
  • Managed closing procedures such as counting money, balancing tills and reconciling receipts at end of shift.
  • Effectively multitasked within fast-paced environment.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Talked easily with patrons to build rapport and earn repeat business.

Sales & Delivery Manager

Shunks Furniture
Manistique, MI
06.2012 - 08.2020
  • Coordinated with customers to plan efficient or special deliveries.
  • Prepared inventory for shipment by attaching tags and labels.
  • Monitored staff and organization of delivery department.
  • Handled departmental scheduling to maintain proper staffing for shifts.
  • Refined and organized delivery processes for all incoming products.
  • Delivered shipments promptly to maintain effective customer relationships and bolster future business opportunities.
  • Managed performance issues with delivery team members.
  • Conducted regular meetings with clients to discuss project progress, identify potential risks, and address any issues in a timely manner.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Identified needs of customers promptly and efficiently.

Education

Sacred Geometry, Spiritual Science

Vesica Institue
Online

Skills

  • Emotional Intelligence
  • Time Management
  • Conflict Management
  • Adaptability
  • Leadership
  • Communication
  • Critical Thinking & Problem Solving
  • Creativity
  • Team Player!!

Affiliations

  • Meditation

Timeline

Fusion Athlete Salesman

Sunrun
08.2023 - Current

Lead Bartender

Tap 21
07.2021 - Current

Sales & Delivery Manager

Shunks Furniture
06.2012 - 08.2020

Sacred Geometry, Spiritual Science

Vesica Institue

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Joey Dusseault