Joey Fitts
Pontotoc,MS
Summary
Focused office coordinator with several years of experience. Enthusiastic and well-organized with drive for continuous improvement. Adept in implementing process enhancements to boost team productivity and office efficiency.
Overview
18
18
years of professional experience
Work History
Office Coordinator
Shepherd Hospice
New Albany, MS
03.2023 - Current
- Prepared invoices, reports, memos, letters, financial statements, and other documents.
- Handled confidential information in a discreet manner.
- Managed daily mail distribution including sorting out incoming and outgoing mail.
- Supported other teams with various administrative tasks when required.
- Monitored office budget expenditures on a monthly basis.
- Ensured compliance with company policies regarding health and safety regulations.
- Compiled data, tracked changes, and created reports in Excel spreadsheets.
- Created and maintained filing systems, both paper and electronic.
- Developed productive working relationships with customers through courteous service via phone or email correspondence.
- Assisted with budget preparation by tracking expenses related to office operations.
- Greeted visitors and directed them to the appropriate area or person.
- Reviewed documents for accuracy before submission to external parties such as clients or vendors.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; placing and expediting orders for supplies.
- Updated contact information lists regularly in accordance with company policy.
- Assisted with special projects as requested from time-to-time by management team.
- Processed invoices and coded documents according to company procedure standards.
- Provided administrative support for all departments in the organization as necessary.
- Processed payroll for employees, accounting for taxes, leave, and special reimbursements or commissions.
- Administered payroll and maintained proper documentation of employee personnel.
- Coordinated office activities and operations to secure efficiency and compliance with company policies.
Front Office Coordinator
Lafayette Pediatric Clinic
Oxford, MS
08.2007 - 03.2023
- Organized meetings between staff members on behalf of management.
- Took initiative to resolve customer complaints quickly and efficiently.
- Scheduled appointments for clients and visitors.
- Assisted with ordering supplies as needed.
- Greeted and welcomed guests upon arrival.
- Answered telephones, screened calls, and directed inquiries to the appropriate staff member.
- Managed front desk operations during shifts worked.
- Verified accuracy of information before entering it into the database system.
- Maintained accurate records of all incoming and outgoing correspondence.
- Performed light housekeeping duties around the office area such as tidying up reception area and restocking supplies.
- Developed strong relationships with customers to ensure satisfaction with services provided.
- Updated customer contact information in database systems.
- Monitored inventory levels of office supplies and placed orders when necessary.
- Processed payments from clients in a timely manner.
- Assisted with filing paperwork both electronically and manually.
- Ensured accuracy of data entry into the computer system.
- Responded to customer inquiries via telephone or email in a professional manner.
- Provided administrative support to front office team members.
- Attended training sessions to stay updated on new policies and procedures.
- Processed insurance forms and verified patient coverage, reducing billing errors and delays.
- Coordinated staff schedules, balancing office needs with individual availability.
Education
High School Diploma -
South Pontotoc High School
Pontotoc, MS05-1988
Business Administration And Management
Itawamba Community College
Fulton, MSBusiness Administration And Management
Mississippi State University
Starkville, MSSkills
- Correspondence Management
- Office Administration
- Project Coordination
- Contract coordination
- Inventory Auditing
- Cost Control
Timeline
Office Coordinator
Shepherd Hospice
03.2023 - Current
Front Office Coordinator
Lafayette Pediatric Clinic
08.2007 - 03.2023
High School Diploma -
South Pontotoc High School
Business Administration And Management
Itawamba Community College
Business Administration And Management
Mississippi State University