Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Joey Gertschitz

Leadership Management
Wellington,CO

Summary

Experienced with strategic planning, financial management, and team leadership. Utilizes industry knowledge to drive business growth and operational efficiency. Track record of creating and implementing innovative strategies to enhance profitability and productivity.

Professional with deep expertise and readiness for leadership. Proven track record in driving business growth and operational efficiency. Strong focus on team collaboration and delivering impactful results. Known for reliability, adaptability, strategic vision, and effective problem-solving. Skilled in business management, financial planning, and customer relations.

Overview

32
32
years of professional experience
4
4
Certification

Work History

Owner

Joe’s Custom Work and Home Repair LLC
08.2022 - Current
  • Bathroom, Kitchen, Basement and Whole House renovations, to include framing, electrical, plumbing, drywall, texture, tile, laminate, hardwood, counter tops, doors and trim. Budget, P&L, job costing, cash flow. Design and pre-engineer residential elevators. Working with multiple trades, building return clients.
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

Operations Manager

DHE/DEI
10.2018 - 05.2022
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Developed and maintained relationships with external vendors and suppliers.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Analyzed and reported on key performance metrics to senior management.
  • Facilitated smooth collaboration between departments through clear communication channels.
  • Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
  • Increased profit by streamlining operations.

Regional Operations Director

American Blue-Ribbon Holdings
01.1993 - 10.2018
  • Coordinated with other regional managers to share best practices, streamline processes, and improve overall organizational effectiveness.
  • Monitored and analyzed performance data, identifying areas of improvement and developing corrective action plans.
  • Enhanced customer satisfaction through effective communication and problem-solving strategies.
  • Collaborated with sales teams to develop strategies for increasing market share and revenue growth.
  • Traveled to over 9 locations per week to manage each store and perform reviews of individual managers and employees.
  • Developed processes to save on costs and prevent losses.
  • Managed a team of diverse employees, fostering a positive work environment that encouraged collaboration and professional growth.
  • Managed budgets and financial reporting for the region, providing accurate forecasts and identifying areas for potential savings.
  • Devised and executed training plans for new and existing staff to support competency and compliance.
  • Analyzed performance metrics to identify areas for improvement and implement necessary changes.
  • Spearheaded operational procedures and processes to improve efficiency and optimize operations.
  • Enforced compliance with local, state and federal regulations and company standards.
  • Conducted regular audits of operational procedures to ensure compliance with industry regulations and company policies.
  • Implemented cost-saving measures, leading to significant reductions in operational expenses.
  • Devised strategic plans focused on long-term growth while addressing immediate operational challenges.
  • Increased employee retention by implementing comprehensive training programs and opportunities for advancement.
  • Maintained high safety standards throughout the region, minimizing accidents and incidents.
  • Reported issues to higher management with great detail.

Owner/ Lead Instructor

AFMA (American Freestyle Martial Arts)
01.2009 - 05.2018
  • 75+ students Training TKD, BJJ, Kenpo and Kick Boxing.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Established foundational processes for business operations.

Education

Professional Development -

Mountain States Education Council
Denver, CO
08.2015

Agricultural / Architectural Renderings - undefined

Westurf
Denver, CO
07.1988

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Project management
  • Operations management
  • Business management
  • Business planning

Certification

  • Certified OSHA 30
  • Certified Fork Lift Operator
  • Certified Servsafe
  • Certified CPR

Timeline

Owner

Joe’s Custom Work and Home Repair LLC
08.2022 - Current

Operations Manager

DHE/DEI
10.2018 - 05.2022

Owner/ Lead Instructor

AFMA (American Freestyle Martial Arts)
01.2009 - 05.2018

Regional Operations Director

American Blue-Ribbon Holdings
01.1993 - 10.2018

Agricultural / Architectural Renderings - undefined

Westurf

Professional Development -

Mountain States Education Council
Joey GertschitzLeadership Management